About Company
Seeking a vibrant environment where your flair for fashion can truly shine? Career.zycto partners with discerning boutiques, connecting passionate individuals with exciting opportunities. We believe in empowering talent, offering roles where creativity and customer engagement are celebrated. This particular boutique is renowned for its curated collection of contemporary African and international designs, providing an ideal setting for a fashion sales professional to thrive and build meaningful connections with clientele who appreciate quality and style. Join us and help shape unforgettable shopping experiences.
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Job Description
Are you a fashion enthusiast with a passion for connecting people with their perfect style? Career.zycto is thrilled to be recruiting on behalf of an exclusive, high-end fashion boutique located in the heart of Anthony Village, Lagos. We are seeking a dynamic and highly motivated Fashion Sales Representative to join a dedicated team, someone who embodies elegance, possesses exceptional sales acumen, and has an innate understanding of current fashion trends.
This isn’t just a sales job; it’s an opportunity to become a style advisor, a brand ambassador, and a key contributor to a luxurious retail experience. You will be instrumental in creating an inviting atmosphere where clients feel valued and inspired, guiding them through our exquisite collection of apparel, accessories, and bespoke pieces. Your role will involve more than just processing transactions; it’s about building lasting relationships, understanding individual client needs, and curating personalized shopping journeys that exceed expectations.
The ideal candidate will possess a keen eye for detail, excellent communication skills, and a genuine desire to deliver unparalleled customer service. You’ll be expected to stay updated with industry trends, product knowledge, and merchandising strategies to maximize sales and elevate the store’s reputation. If you thrive in a fast-paced, stylish environment, have a flair for visual merchandising, and are committed to achieving sales targets while fostering client loyalty, we encourage you to apply. This role offers the chance to grow your career within the vibrant Lagos fashion scene, working with a team that values innovation, creativity, and a shared love for fashion.
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Key Responsibilities
- Greet and engage customers in a warm, professional, and personalized manner.
- Provide expert fashion advice, product knowledge, and styling recommendations to clients.
- Achieve and consistently exceed individual and team sales targets and KPIs.
- Build and maintain a loyal client base through exceptional follow-up and relationship management.
- Assist with visual merchandising, ensuring the boutique's presentation is always impeccable and appealing.
- Process sales transactions accurately using the POS system and handle cash/card payments.
- Manage inventory, including receiving, ticketing, organizing, and replenishing stock.
- Stay informed about current fashion trends, competitor activities, and new product arrivals.
- Handle customer inquiries, feedback, and returns/exchanges gracefully and efficiently.
- Contribute to a positive, collaborative, and results-driven team environment.
Required Skills
- Proven experience in retail sales, preferably within a fashion or luxury boutique setting.
- Strong understanding of fashion trends, styling, and garment care.
- Exceptional interpersonal and communication skills (verbal and written).
- Customer-centric mindset with a passion for delivering outstanding service.
- Demonstrated ability to meet and exceed sales targets.
- Proficiency in basic computer applications and POS systems.
- Impeccable personal presentation and a keen eye for detail.
Preferred Qualifications
- A degree or diploma in Fashion Merchandising, Marketing, or a related field.
- Experience with CRM software for client management.
- Fluency in additional local languages (e.g., Yoruba, Igbo) is a plus.
- Portfolio showcasing styling work or fashion-related projects.
Perks & Benefits
- Competitive salary and attractive commission structure.
- Opportunities for professional development and career advancement.
- Employee discounts on boutique merchandise.
- A vibrant and supportive team environment.
- Exposure to high-end fashion brands and exclusive events.
- Health and wellness programs.
- Performance-based bonuses.
How to Apply
If you are ready to bring your passion for fashion and sales expertise to a thriving boutique, we encourage you to apply! Please click on the application link below to submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role. We look forward to reviewing your application and potentially welcoming you to our team.
