About Company
Are you an organizational wizard looking to make a significant impact from day one? Career.zycto offers a dynamic and supportive environment where your proactive approach and excellent communication skills will be genuinely valued. We’re a growing professional services firm dedicated to fostering a positive workplace culture and delivering exceptional service to our clients. As the first point of contact, you’ll be instrumental in shaping our visitors’ experience and ensuring our daily operations run seamlessly. Join a team where your contributions are recognized, and your professional growth is encouraged. We believe a strong front desk is the heart of our office.
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Job Description
Career.zycto is seeking a highly organized, professional, and friendly Receptionist – Office Front Desk to join our team in Concord, California. This role is more than just answering phones; it’s about being the welcoming face and the organizational backbone of our Concord office. The Receptionist plays a pivotal role in creating a positive first impression for all clients, visitors, and callers. You will be instrumental in ensuring the smooth and efficient operation of our front desk and administrative support functions.
This position requires an individual who is not only highly organized and detail-oriented but also possesses exceptional interpersonal skills and a genuine desire to provide outstanding service. You will manage incoming communications, coordinate office logistics, maintain a tidy and professional reception area, and provide invaluable support to various departments, contributing directly to our team’s overall productivity and positive atmosphere. We are looking for someone who thrives in a fast-paced environment, can multitask with grace, and is eager to become an integral part of our close-knit professional family. If you’re passionate about making a difference through excellent administrative support and creating a warm, inviting atmosphere, we encourage you to apply.
Key Responsibilities
- Warmly greet and welcome all visitors, clients, and employees with a professional and friendly demeanor.
- Manage a multi-line phone system, directing calls efficiently and taking accurate messages.
- Sort and distribute incoming mail and packages, and prepare outgoing mail/shipments.
- Maintain the cleanliness and organization of the reception area and common spaces.
- Schedule and coordinate meetings, appointments, and conference room bookings.
- Assist with various administrative tasks, including data entry, filing, scanning, and photocopying.
- Order and manage office supplies, ensuring adequate stock levels.
- Provide support for office events and staff meetings, including setup and catering arrangements.
- Act as a point of contact for vendor services, maintenance requests, and general office inquiries.
- Implement and maintain office policies and procedures to ensure operational efficiency.
- Handle confidential information with discretion and professionalism.
Required Skills
- Proven experience (1+ year) as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Ability to multitask and prioritize tasks effectively in a busy environment.
- Professional appearance and demeanor.
- Customer service-oriented approach.
Preferred Qualifications
- Associate's degree or relevant certification.
- Experience with CRM software or office management systems.
- Knowledge of basic bookkeeping or invoicing procedures.
- Familiarity with office equipment (e.g., fax machines, printers, video conferencing systems).
- Ability to speak Spanish fluently.
Perks & Benefits
- Competitive hourly wage.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company matching.
- Opportunities for professional development and growth.
- Positive and collaborative work environment.
- Free on-site parking.
- Employee assistance program.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please include a resume detailing your relevant experience and a brief cover letter explaining why you are the ideal candidate for this role. We look forward to reviewing your application!
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