About Company
At Career.zycto, we believe that exceptional support is the cornerstone of client satisfaction and team efficiency. For an insurance office support helper, joining our dynamic Harbourfront team means stepping into a role where your contributions are immediately felt. We pride ourselves on fostering a collaborative atmosphere where you can learn, grow, and build a foundational career in the insurance industry. Here, your organizational skills and positive attitude will be vital in helping us serve our community and maintain our high standards of service.
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Job Description
Are you an organized, detail-oriented individual with a passion for supporting a thriving team and ensuring smooth office operations? Career.zycto is seeking a dedicated Insurance Office Support Helper to join our vibrant team in the heart of Harbourfront, Toronto. This is an exciting opportunity for someone eager to gain foundational experience in the insurance industry, working alongside seasoned professionals in a fast-paced yet supportive environment. We believe that a well-supported team is a highly effective team, and your contribution will be directly tied to our collective success and client satisfaction.
In this crucial support role, you will be the backbone of our daily administrative functions, playing a key part in maintaining our high standards of client service and operational efficiency. Your efforts will directly contribute to our team’s success by managing vital documentation, coordinating communications, and ensuring our office runs seamlessly. From handling incoming calls with a friendly demeanor to meticulously organizing client files and processing paperwork, you will ensure that our operations flow smoothly and our advisors have the resources they need. We are looking for a proactive individual who takes initiative, possesses excellent communication skills, and is committed to fostering a positive and productive workspace where everyone feels valued.
This position is perfect for someone who thrives on organization, problem-solving, and contributing to a positive team dynamic. You will have the chance to learn the intricacies of insurance operations firsthand, develop invaluable administrative and client relations skills, and grow within an organization that genuinely values its employees’ professional development. We understand that every successful team is built on strong support, and your role will be instrumental in enabling our insurance advisors to focus on what they do best: providing expert advice and comprehensive service to our diverse clientele. Join us and become an essential part of a company that is deeply committed to both its clients and its people, right here in the bustling Harbourfront district. This role offers a unique chance to start your career journey in a supportive setting, allowing you to develop a comprehensive understanding of the insurance sector from the ground up, all while making a tangible impact on our day-to-day operations and overall client experience.
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Key Responsibilities
- Provide comprehensive administrative support to insurance advisors and office staff.
- Manage and organize client files, both physical and digital, ensuring accuracy and confidentiality.
- Assist with data entry, updating client information in our database systems.
- Handle incoming calls, direct inquiries, and respond to general questions with professionalism.
- Prepare and process routine correspondence, documents, and reports.
- Schedule appointments and manage calendars for advisors as needed.
- Maintain office supplies inventory and ensure the workspace is tidy and organized.
- Support marketing efforts by preparing materials or coordinating events.
- Facilitate communication between clients, advisors, and insurance carriers.
- Perform other ad-hoc administrative duties as required to ensure smooth office operations.
Required Skills
- Excellent organizational and time management skills.
- Strong verbal and written communication abilities.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional attention to detail and accuracy.
- Ability to work independently and as part of a team.
- A proactive and positive attitude with a strong work ethic.
- Basic understanding of office equipment and procedures.
Preferred Qualifications
- Previous experience in an administrative or office support role (6-12 months preferred).
- Familiarity with the insurance industry or financial services.
- Post-secondary education in administration, business, or a related field.
- Experience with customer relationship management (CRM) software.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance coverage.
- Paid time off and sick days.
- Opportunities for professional development and industry training.
- Convenient office location in Harbourfront, easily accessible by public transit.
- A supportive and collaborative team environment.
- Employee assistance program.
- Regular team-building activities and social events.
How to Apply
If you are eager to launch your career in the insurance industry and possess the skills and enthusiasm to excel in this role, we encourage you to apply today! Please click on the application link below to submit your resume and cover letter. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
