About Company
Join Career.zycto, where resilience isn’t just a buzzword – it’s our foundational principle. For a Business Continuity Support Analyst, our environment provides a dynamic platform to truly make an impact, fortifying our operations against any disruption. We champion innovative approaches to risk mitigation and disaster recovery, ensuring our infrastructure remains robust and reliable. Here, your expertise in safeguarding critical processes will be highly valued, contributing directly to our sustained success and stability. We foster a collaborative culture dedicated to continuous improvement and embracing challenges as opportunities for growth. Shape the future of resilience with us.
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Job Description
Career.zycto is seeking a dedicated and proactive Business Continuity Support Analyst to join our dynamic team in Surrey, British Columbia. In an increasingly complex and interconnected world, ensuring operational resilience and minimal disruption is paramount. This pivotal role involves supporting the development, implementation, and maintenance of our comprehensive Business Continuity Plans (BCPs) and Disaster Recovery Plans (DRPs). You will be instrumental in safeguarding our critical business functions, data, and infrastructure against potential threats, ranging from natural disasters to cyber incidents.
As a Business Continuity Support Analyst, you will collaborate closely with various departments across the organization, conducting business impact analyses (BIAs) and risk assessments to identify vulnerabilities and critical dependencies. Your day-to-day will involve assisting in the creation and refinement of recovery strategies, ensuring that our plans are not only robust but also practical and actionable. You will play a key role in organizing and facilitating regular testing and exercises, meticulously documenting outcomes and contributing to post-exercise reviews to drive continuous improvement.
Beyond planning, you will also contribute to fostering a culture of preparedness by supporting internal training and awareness programs, ensuring all staff understand their roles and responsibilities during a crisis. This position offers an exciting opportunity for a professional passionate about risk management and operational stability to make a tangible difference. If you possess a keen eye for detail, excellent analytical skills, and a commitment to ensuring business resilience, we encourage you to apply and help us protect our future.
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Key Responsibilities
- Assist in the development, implementation, and maintenance of Business Continuity Plans (BCPs) and Disaster Recovery Plans (DRPs) in alignment with industry best practices and regulatory requirements.
- Coordinate and facilitate business impact analyses (BIAs) and risk assessments to identify critical business functions, resources, and dependencies.
- Support the planning, execution, and documentation of BCP/DRP testing and exercises, including tabletop drills and full-scale simulations.
- Provide training and awareness programs to staff on business continuity procedures, emergency response protocols, and their roles during disruptive events.
- Maintain accurate and up-to-date records of all BCP/DRP documentation, contact lists, vendor agreements, and related information.
- Monitor and report on compliance with internal policies, external regulations, and industry standards pertaining to business continuity and disaster recovery.
- Act as a key point of contact during actual disruptive events, assisting with incident response, communication, and recovery efforts.
- Contribute to the continuous improvement of the business continuity program by researching new technologies, methodologies, and threat landscapes.
Required Skills
- Proven experience (3+ years) in business continuity planning, disaster recovery, or crisis management.
- Strong understanding of BCP/DRP frameworks and standards (e.g., ISO 22301, DRI, BCI).
- Excellent analytical, problem-solving, and critical thinking abilities.
- Proficiency in project management tools and methodologies.
- Exceptional written and verbal communication skills, with the ability to articulate complex information clearly.
- Ability to work effectively under pressure, prioritize tasks, and manage multiple projects concurrently.
- Advanced proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio.
Preferred Qualifications
- BCP certification (e.g., CBCP, ABCP, MBCP, BCI Certificate of the Business Continuity Institute).
- Bachelor's degree in Business Administration, Information Technology, Risk Management, or a related field.
- Experience with GRC (Governance, Risk, and Compliance) software platforms or BCM (Business Continuity Management) tools.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance package.
- Generous paid time off and flexible hybrid work arrangements.
- Opportunities for professional development, including BCP certification support and ongoing training.
- Employer-matched retirement savings plan to help secure your future.
- Vibrant, collaborative, and inclusive company culture that values innovation and resilience.
- Access to wellness programs and employee assistance initiatives.
How to Apply
Ready to help us build a resilient future? We encourage you to click on the application link below to submit your resume and a compelling cover letter. Please highlight your experience in business continuity and how you believe you can contribute to our team’s success in Surrey. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
