About Company
Career.zycto thrives on connecting people with their ideal career paths, fostering growth and professional development across various sectors. We believe in creating vibrant, supportive work environments where every team member feels valued and empowered. For a Retail Counter Clerk, this means stepping into a role where your daily interactions are not just transactions, but opportunities to build community and deliver exceptional service, all while growing your customer service and sales skills within a dynamic team. We’re dedicated to helping you succeed and make a real impact.
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Job Description
Are you a friendly, energetic, and customer-focused individual looking to kickstart or advance your career in retail? Career.zycto is seeking a dedicated Retail Counter Clerk to join our dynamic team in Sherwood, Nottingham. This is a storefront role where your presence and positive attitude will be the first impression many customers have of our brand. We are looking for someone who loves engaging with people, has an eye for detail, and is passionate about providing an outstanding shopping experience.
As a Retail Counter Clerk, you will be the heart of our operations, directly interacting with customers, assisting them with product selections, processing transactions, and ensuring our storefront is welcoming and well-maintained. This role is far more than just ringing up sales; it’s about building rapport, understanding customer needs, and being a brand ambassador. You’ll gain invaluable experience in customer service, sales, inventory management, and teamwork, all within a supportive and collaborative environment. If you’re ready to bring your enthusiasm and dedication to a role where every day brings new opportunities to connect and contribute, we encourage you to apply and become an integral part of our Sherwood team. Join us in creating memorable experiences for every customer who walks through our doors!
Key Responsibilities
- Greet and welcome customers warmly, providing excellent service and support.
- Operate point-of-sale (POS) systems to process sales, returns, and exchanges accurately and efficiently.
- Handle cash, credit, and debit card transactions, ensuring proper reconciliation at the end of your shift.
- Maintain a clean, organized, and visually appealing storefront and counter area.
- Assist customers with product inquiries, offering detailed information and recommendations.
- Replenish stock on shelves and displays, ensuring products are well-presented and readily available.
- Address customer concerns and resolve issues promptly and courteously.
- Collaborate with team members to achieve sales targets and maintain a positive work environment.
- Stay informed about current promotions, products, and store policies.
- Perform opening and closing duties as assigned, including securing the premises and preparing for the next day.
Required Skills
- Proven customer service skills with a friendly and approachable demeanor.
- Basic mathematical skills for handling transactions and counting change.
- Ability to operate a point-of-sale (POS) system.
- Excellent verbal communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to stand for extended periods and lift up to 25 lbs.
- Reliability and punctuality.
Preferred Qualifications
- Previous experience in a retail or customer-facing role.
- Familiarity with inventory management procedures.
- Knowledge of common retail software platforms.
- GCSEs (or equivalent) in English and Mathematics.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Generous employee discount on products.
- Comprehensive training and development programs.
- Paid time off and holiday pay.
- Company pension scheme.
- Supportive and inclusive team environment.
- Opportunities for career advancement within Career.zycto.
How to Apply
Ready to bring your passion for customer service to our team? We encourage all qualified candidates to apply by clicking on the application link below. Please ensure your resume highlights your customer service experience and why you are the perfect fit for a storefront role in Sherwood. We look forward to reviewing your application!
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