About Company
Gold Crest Hotel, a landmark establishment in the heart of Plaines Wilhems District, Mauritius, has proudly served guests with exceptional hospitality for many years. We are committed to providing a comfortable, luxurious, and memorable experience for all our visitors, whether they are here for business or leisure. Our hotel boasts a range of well-appointed rooms, fine dining options, and state-of-the-art facilities, all upheld by our dedicated team of professionals. At Gold Crest Hotel, we believe in fostering a supportive and dynamic work environment where every employee is valued and encouraged to grow. We pride ourselves on our meticulous standards of service and cleanliness, ensuring every guest leaves with a smile and a desire to return. Join a team that is passionate about excellence and committed to making every stay extraordinary.
Job Description
Are you a meticulous individual with a passion for creating pristine environments and ensuring guest comfort? Gold Crest Hotel, a renowned establishment nestled in the vibrant Plaines Wilhems District of Mauritius, is seeking a dedicated Housekeeper to join our exceptional team. For decades, Gold Crest Hotel has been synonymous with quality service, comfortable stays, and a welcoming atmosphere for both local and international visitors. We pride ourselves on maintaining an impeccable standard of cleanliness and hygiene throughout our premises, which is fundamental to our guests’ satisfaction and overall experience. As a Housekeeper, you will play a crucial role in upholding this commitment, directly contributing to the serene and inviting ambiance our guests cherish.
This isn’t just a cleaning job; it’s about crafting an experience. Every day, you will be responsible for transforming our guest rooms and public areas into spotless, comfortable havens. Your keen eye for detail will ensure that every surface shines, every linen is crisp, and every amenity is perfectly in place. You will be at the forefront of guest satisfaction, even if often unseen, by guaranteeing a hygienic and aesthetically pleasing environment. We are looking for someone who takes immense pride in their work, understands the importance of presentation, and is committed to delivering excellence consistently. The role demands not only physical dexterity but also a sense of urgency, discretion, and reliability. You will be entrusted with access to private guest spaces, requiring the utmost respect for privacy and security protocols. Maintaining high standards consistently across all assigned areas, from bathrooms to bedrooms, and ensuring all common spaces like lobbies and corridors reflect the hotel’s brand image, will be a core aspect of your daily duties. Your contribution directly impacts our guests’ first impressions and lasting memories of their stay with us.
At Gold Crest Hotel, we believe our staff are our greatest asset. We foster a supportive and respectful work environment where teamwork is paramount, and every individual’s contribution is valued. You will work alongside a friendly and professional team, receiving the necessary training and support to excel in your role. This position offers a fantastic opportunity for individuals who are energetic, reliable, and possess a strong work ethic to grow within the hospitality industry. We are committed to employee welfare, offering a structured environment where clear expectations are set, and achievements are recognized. We understand that a clean environment is a healthy environment, not just for our guests but for our team members too. Your role is vital in maintaining the overall health and safety standards of the hotel, adhering to all sanitation guidelines and reporting any maintenance issues promptly. If you are eager to contribute to a legacy of exceptional service and become an integral part of a hotel that truly cares about its guests and employees, we encourage you to apply. Join us in making every stay at Gold Crest Hotel memorable through your dedication to cleanliness and comfort.
Key Responsibilities
- Clean and tidy all assigned guest rooms and common areas to the highest standards of cleanliness and hygiene.
- Change linens, make beds, and replenish amenities according to hotel standards.
- Vacuum, sweep, mop, and polish floors in guest rooms and corridors.
- Clean bathrooms thoroughly, including sanitizing fixtures, tiles, and floors.
- Dust and polish furniture, fixtures, and surfaces.
- Report any maintenance issues, damages, or safety hazards to the supervisor promptly.
- Handle guest requests efficiently and courteously, ensuring guest satisfaction.
- Adhere to all health and safety regulations and hotel policies.
- Manage and organize cleaning supplies and equipment, ensuring they are well-maintained.
- Assist with laundry duties as required.
- Maintain a professional and friendly demeanor with guests and colleagues.
- Ensure security of guest rooms and privacy during cleaning operations.
Required Skills
- Strong attention to detail and thoroughness in cleaning tasks.
- Physical stamina and endurance to perform demanding duties.
- Ability to work independently and as part of a team.
- Good time management skills to complete tasks efficiently.
- Reliability and a strong work ethic.
- Basic communication skills to interact with guests and colleagues.
- Ability to follow instructions and procedures.
Preferred Qualifications
- Previous experience as a Housekeeper or in a similar role within the hospitality industry.
- Knowledge of various cleaning products, tools, and techniques.
- Familiarity with hotel operating procedures and safety protocols.
- A secondary school certificate or equivalent.
Perks & Benefits
- Competitive salary package.
- Opportunity for professional development and training.
- Friendly and supportive work environment.
- Staff meals provided during shifts.
- Uniform provided.
- Contribution to a well-established and respected hotel brand.
- Employee recognition programs.
How to Apply
We invite all qualified and enthusiastic candidates to apply for this rewarding opportunity. Please ensure your application highlights your relevant experience and dedication to cleanliness and guest service. To apply, kindly click on the application link below.