About Company
Are you passionate about creating exceptional customer experiences and thriving in a supportive retail setting? Career.zycto believes in fostering an environment where every interaction counts, both with our customers and our dedicated team. Join us and become part of a collaborative team that values your unique contributions and offers opportunities for personal and professional growth. We are committed to innovation and making a positive impact in the vibrant Downtown, Roseville community. This is where your customer service skills can truly shine and evolve, supported by a welcoming and dynamic workplace.
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Job Description
Career.zycto is seeking an enthusiastic and customer-focused individual to join our team as a Customer Assistant at our bustling retail store in Downtown, Roseville. This role is perfect for someone who loves connecting with people, possesses a positive attitude, and is eager to contribute to a welcoming shopping experience. As a Customer Assistant, you will be the face of our brand, directly engaging with customers, assisting them with their needs, and ensuring our store maintains an inviting and organized atmosphere.
Your primary goal will be to provide outstanding service, building rapport with shoppers, and making every visit a pleasant and memorable one. You’ll gain valuable experience in retail operations, customer engagement, and teamwork. We pride ourselves on creating a supportive work environment where every team member feels valued and has the opportunity to grow. If you are a proactive problem-solver with a genuine desire to help others and a keen eye for detail, we encourage you to apply. This is more than just a retail job; it’s an opportunity to build a career in a company that invests in its people and its community. We are looking for someone who can embody our commitment to excellence and contribute positively to our team culture, becoming an integral part of our daily success and customer satisfaction.
Key Responsibilities
- Greet customers warmly and provide friendly, efficient service throughout their visit.
- Assist customers with product inquiries, locating items, and making informed purchasing decisions.
- Operate point-of-sale (POS) systems accurately, handling cash, credit, and other payment methods.
- Process returns, exchanges, and resolve customer issues with professionalism and a problem-solving approach.
- Maintain a clean, organized, and visually appealing sales floor, including shelving, displays, and common areas.
- Replenish merchandise, ensuring products are well-stocked and correctly priced.
- Collaborate with team members to achieve sales goals and maintain a positive store environment.
- Adhere to all company policies and procedures, including health, safety, and security guidelines.
- Proactively identify opportunities to enhance the customer experience and contribute to store improvements.
Required Skills
- Proven experience in a customer service-oriented role (retail preferred).
- Excellent verbal communication and interpersonal skills.
- Ability to work effectively in a fast-paced retail environment.
- Basic math skills and experience with point-of-sale (POS) systems.
- Strong problem-solving abilities and a calm demeanor under pressure.
- Availability to work flexible hours, including weekends and holidays.
- A positive attitude and a genuine desire to assist customers.
Preferred Qualifications
- High school diploma or equivalent.
- Previous experience working in a retail store setting.
- Familiarity with inventory management procedures.
- Ability to speak multiple languages is a plus.
Perks & Benefits
- Competitive hourly wage with opportunities for advancement.
- Comprehensive health, dental, and vision insurance for full-time employees.
- Paid time off and holiday pay.
- Employee discounts on store merchandise.
- 401(k) retirement plan with company match.
- Ongoing training and professional development opportunities.
- A supportive and inclusive work environment.
How to Apply
If you are eager to contribute to a dynamic retail team and create exceptional customer experiences, we encourage you to apply! Please click on the application link below to submit your resume and a brief cover letter outlining why you are a great fit for Career.zycto. We look forward to hearing from you!
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