About Company
Looking for a vibrant environment to kickstart or advance your hospitality career? Career.zycto specializes in connecting dedicated individuals with leading establishments that value exceptional customer service and a positive team atmosphere. We partner with a dynamic dining venue in Tongwynlais, renowned for its welcoming ambiance and commitment to quality. This role offers the perfect platform for a Food Service Attendant to thrive, contributing directly to guest satisfaction and becoming an integral part of a cherished local experience. Join a team where your passion for service is celebrated.
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Job Description
Are you passionate about creating memorable dining experiences and thrive in a fast-paced yet friendly environment? Career.zycto is excited to recruit a dedicated and enthusiastic Food Service Attendant to join a prestigious dining establishment located in the charming community of Tongwynlais, Cardiff. This is an exceptional opportunity to become an integral part of a team committed to delivering outstanding service and maintaining a welcoming atmosphere for all guests.
As a Food Service Attendant, you will be the face of hospitality, playing a crucial role in ensuring the smooth operation of the dining area. Your primary responsibilities will include setting up and clearing tables, assisting guests with their needs, and ensuring the dining space remains immaculate and inviting. We are looking for an individual who takes pride in their work, possesses a keen eye for detail, and approaches every interaction with professionalism and a positive attitude.
The ideal candidate will demonstrate excellent interpersonal skills, a strong work ethic, and the ability to work effectively both independently and as part of a cohesive team. You will be responsible for maintaining high standards of hygiene and safety, adhering to all food service regulations, and contributing to a positive guest experience through prompt and courteous service. This role offers the chance to develop valuable skills in customer service, teamwork, and operational efficiency within the bustling hospitality sector.
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We value individuals who are eager to learn, adaptable, and committed to upholding the reputation of our client’s establishment. If you are seeking a role where your efforts directly contribute to guest satisfaction and you can grow within a supportive environment, we encourage you to apply. This position is perfect for someone looking to build a career in hospitality, offering consistent hours and the chance to become a cherished member of a local institution. Join us in delivering unparalleled service that leaves a lasting positive impression on every visitor.
Key Responsibilities
- Greeting guests warmly upon arrival and assisting with seating arrangements.
- Setting up and preparing dining tables with cutlery, glassware, and condiments.
- Clearing tables efficiently and promptly after guests depart, ensuring readiness for next service.
- Refilling water glasses, clearing empty plates, and attending to guest requests proactively.
- Assisting kitchen staff with basic prep tasks or dishwashing as needed.
- Maintaining cleanliness and hygiene standards in the dining area, including floors, tables, and service stations.
- Communicating effectively with kitchen staff and other front-of-house team members.
- Handling guest inquiries and complaints with professionalism and escalating issues when necessary.
- Adhering to all food safety and health regulations.
- Restocking supplies such as condiments, napkins, and other dining essentials.
Required Skills
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and cleanliness.
- Reliable, punctual, and a strong work ethic.
- Ability to stand and walk for extended periods.
- Basic understanding of hygiene and food safety practices.
- Team-oriented mindset.
Preferred Qualifications
- Previous experience in a restaurant or food service environment.
- Experience with POS systems (basic order taking).
- Food Hygiene Certificate (Level 1 or 2).
- Ability to speak Welsh (a plus for Cardiff).
- Flexibility to work evenings, weekends, and holidays.
Perks & Benefits
- Competitive hourly wage.
- Opportunities for career development and training in hospitality.
- Flexible scheduling options.
- Staff meals during shifts.
- Friendly and supportive team environment.
- Employee discount on dining services.
- Opportunity to work in a well-regarded local establishment.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights your relevant experience and customer service skills. We look forward to reviewing your application and potentially welcoming you to the team.
