About Company
Are you passionate about fashion and customer engagement? Career.zycto offers an unparalleled opportunity to thrive in Lagos Island’s vibrant retail scene. We are a dynamic talent acquisition firm dedicated to connecting exceptional individuals with leading businesses, ensuring a perfect cultural and professional fit. For a fashion sales rep, joining a boutique through Career.zycto means stepping into a role where your style expertise is valued, your sales acumen rewarded, and your career growth is actively supported. We champion environments that foster creativity and strong client relationships, making us the ideal partner for your next career move in luxury retail.
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Job Description
Are you a fashion enthusiast with a flair for sales and an exceptional eye for detail? Career.zycto is seeking a vibrant and motivated Fashion Sales Representative to join a prestigious boutique store located in the heart of Tinubu Square, Lagos Island. This is an exciting opportunity for an individual who is passionate about luxury apparel, enjoys connecting with customers, and excels at creating an unforgettable shopping experience.
As a Fashion Sales Representative, you will be the face of the boutique, embodying its brand essence and delivering impeccable customer service. Your primary goal will be to drive sales by engaging with clients, understanding their style preferences, and guiding them through our exquisite collections. You will be responsible for maintaining a visually appealing store environment, ensuring all merchandise is beautifully displayed and easily accessible. We are looking for someone who can not only meet sales targets but also build lasting relationships with our clientele, fostering loyalty and repeat business.
This role requires more than just processing transactions; it demands a proactive approach to sales, an ability to upsell and cross-sell effectively, and a deep understanding of current fashion trends. You will be expected to assist with inventory management, including receiving new stock, tagging items, and conducting regular stock checks to ensure accuracy. Furthermore, you will play a crucial part in the overall operational efficiency of the store, ensuring cleanliness, organization, and adherence to company policies.
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We value individuals who are self-starters, possess excellent communication skills, and thrive in a fast-paced retail environment. If you are passionate about personal styling, love the idea of helping customers discover their perfect look, and are eager to contribute to the success of a high-end boutique, we encourage you to apply. Join a team where your passion for fashion can truly shine and your contributions are recognized and celebrated.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner, providing personalized styling advice.
- Achieve and exceed daily, weekly, and monthly sales targets.
- Maintain an in-depth knowledge of product features, benefits, and current fashion trends.
- Ensure the boutique is immaculately presented, including merchandise displays, cleanliness, and organization.
- Process sales transactions accurately using the POS system and handle cash/card payments.
- Assist with inventory management, including receiving, tagging, and replenishing stock.
- Build and maintain strong customer relationships to encourage repeat business and loyalty.
- Handle customer inquiries and resolve complaints professionally and efficiently.
- Participate in store opening and closing procedures.
- Collaborate with team members to achieve overall store objectives.
Required Skills
- Proven experience in retail sales, preferably in fashion or luxury goods.
- Strong understanding of fashion trends, styling, and visual merchandising.
- Excellent interpersonal and communication skills (verbal and written).
- Demonstrated ability to meet and exceed sales targets.
- Proficiency in using POS systems and handling cash/card transactions.
- Exceptional customer service orientation and problem-solving abilities.
- High level of initiative, self-motivation, and a positive attitude.
- Ability to work flexible hours, including weekends and public holidays.
Preferred Qualifications
- A degree or diploma in Fashion Merchandising, Business, or a related field.
- Previous experience working in a high-end boutique or luxury brand setting.
- Multilingual abilities (e.g., ability to converse in Yoruba, Igbo, or Hausa in addition to English).
- Experience with clienteling and customer relationship management (CRM) software.
Perks & Benefits
- Competitive base salary with attractive commission structure.
- Opportunities for professional development and career advancement within the fashion retail sector.
- Employee discount on boutique merchandise.
- Access to exclusive fashion industry events and training.
- A vibrant and supportive work environment in a prime Lagos Island location.
- Health and wellness programs.
- Performance-based bonuses.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience in fashion sales and customer service. We look forward to reviewing your application!
