About Company
OK Zimbabwe Limited is one of the largest and longest-established retail giants in Zimbabwe, with a rich history spanning decades. Renowned for its extensive network of supermarkets and hypermarkets across the nation, including a strong presence in Manicaland Province, OK Zimbabwe is dedicated to providing customers with a diverse range of quality products and exceptional shopping experiences. Our stores are more than just places to shop; they are community hubs where value, convenience, and variety converge. We pride ourselves on our commitment to fresh produce, household essentials, and a continually expanding array of specialty departments, including our vibrant health and beauty sections. At OK Zimbabwe, we believe in empowering our employees, fostering a dynamic work environment, and contributing positively to the economic and social fabric of the communities we serve. We are driven by a passion for excellence and a relentless pursuit of customer satisfaction, aiming to be the preferred retailer for every Zimbabwean family. Join our team and become a part of a legacy of retail leadership and customer-centric service.
Job Description
Are you passionate about beauty, possess an innate flair for customer service, and thrive in a dynamic retail environment? OK Zimbabwe is seeking an enthusiastic and knowledgeable Beauty Consultant to join our vibrant team in Mutare, Manicaland Province. As a Beauty Consultant, you will be the face of our health and beauty department, dedicated to providing personalized advice and expert guidance to our valued customers. You’ll be instrumental in helping individuals discover products that enhance their natural beauty and meet their specific skincare, makeup, and fragrance needs. This role goes beyond sales; it’s about building relationships, understanding unique preferences, and creating memorable shopping experiences. You will be responsible for showcasing our diverse range of local and international beauty brands, conducting engaging product demonstrations, and ensuring our beauty section remains pristine and inviting. We are looking for an individual who is not only well-versed in current beauty trends but also genuinely enjoys connecting with people, possesses excellent communication skills, and is driven to achieve sales targets. If you are ready to turn your passion for beauty into a rewarding career and contribute to a leading retail brand, we invite you to apply. This is an incredible opportunity to grow within a supportive team, continuously learn about new products, and make a tangible impact on our customers’ well-being and confidence.
Key Responsibilities
- Provide expert advice and personalized recommendations on beauty products (skincare, makeup, fragrance) to customers.
- Conduct product demonstrations and offer makeovers to highlight product features and benefits.
- Achieve and exceed daily/weekly/monthly sales targets.
- Maintain a comprehensive knowledge of all products, brands, and current beauty trends carried by the store.
- Ensure the beauty counter and displays are impeccably clean, well-stocked, and visually appealing.
- Assist with inventory management, including receiving, shelving, and monitoring stock levels.
- Handle customer inquiries, provide exceptional post-purchase support, and resolve issues professionally.
- Participate in ongoing training and development programs to enhance product knowledge and sales skills.
- Foster a welcoming and engaging environment for all customers.
- Adhere to company policies and procedures, including health and safety guidelines.
Required Skills
- Proven experience in retail sales, preferably within the beauty or cosmetics industry.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Strong passion for beauty products and an understanding of current trends.
- Ability to work effectively in a fast-paced retail environment.
- Demonstrated ability to meet and exceed sales targets.
- High level of professionalism and personal grooming standards.
- Proficiency in English, both written and verbal.
Preferred Qualifications
- A certificate or diploma in Cosmetology, Esthetics, or a related field.
- Experience with various beauty brands and product lines.
- Ability to communicate in local languages (e.g., Shona, Ndebele) is an advantage.
- Prior experience using POS (Point of Sale) systems.
Perks & Benefits
- Competitive salary package.
- Performance-based incentives and bonuses.
- Comprehensive health benefits.
- Generous staff discounts on store products.
- Opportunities for professional development and continuous training.
- Clear career growth path within a leading retail company.
- Supportive and collaborative team environment.
How to Apply
If you are a highly motivated and customer-focused individual with a passion for beauty, we encourage you to apply! Please click on the link below to submit your application directly through our careers portal. We look forward to reviewing your qualifications.