About Company
The Water and Sewerage Company (WASCO) is a parastatal organisation established in 1995 under the Water Act of 1978 and Companies Act of 1967. Our foundational mandate is to provide safe, potable water and efficient sewerage services to the urban and peri-urban areas of the Kingdom of Lesotho. With a steadfast commitment to public health, environmental protection, and the overarching goals of sustainable development, WASCO plays an absolutely crucial role in elevating the quality of life for countless communities across the nation. We deeply pride ourselves on maintaining operational excellence, embracing innovative solutions to complex challenges, and fostering a dedicated workforce that consistently strives to deliver essential services reliably and efficiently, even in challenging conditions. Our vision extends beyond mere service provision; we aim to be a leader in water and sanitation services, contributing significantly to Lesotho’s socio-economic development. Join our dynamic team and become an integral part of a vital public service that makes a tangible difference every single day.
Job Description
We are actively seeking a highly motivated, experienced, and results-oriented Maintenance Supervisor to join our dedicated team stationed in Ha Tšiu, Maseru. This is a truly pivotal role that involves comprehensive oversight of all maintenance activities pertaining to our critical water supply and sewerage infrastructure. Your primary objective will be to ensure the continuous operational efficiency, unwavering reliability, and stringent compliance with all relevant national and international standards. The successful candidate will be responsible for providing strong leadership and mentorship to a diverse team of skilled technicians, including electricians, plumbers, and general maintenance staff. You will be instrumental in fostering a robust culture of safety, driving continuous improvement initiatives, and promoting technical excellence across all aspects of maintenance operations. Your responsibilities will encompass the meticulous planning, strategic scheduling, and proficient execution of comprehensive preventative maintenance programs designed to safeguard our assets. Furthermore, you will be expected to promptly and effectively address all reactive repair needs, adeptly diagnosing faults and coordinating rapid, efficient solutions to minimise any potential downtime or service interruptions. This demanding role calls for a proactive and highly organised individual possessing exceptional leadership capabilities, a profound understanding of mechanical, electrical, and civil maintenance principles specifically within a utility or heavy industrial environment, and an unwavering commitment to delivering consistently high-quality results. Your expertise and dedication will directly contribute to the seamless provision of essential water and sanitation services to the communities we proudly serve. If you are deeply passionate about the upkeep and enhancement of vital infrastructure, eager to lead and empower a skilled technical team, and keen to make a significant, tangible difference in the well-being of Maseru’s residents, we strongly encourage you to submit your application. This represents an exciting and impactful opportunity to grow your career within a dynamic, essential, and forward-thinking public sector organisation.
Key Responsibilities
- Supervise, lead, and mentor a team of maintenance technicians, ensuring optimal performance, continuous skill development, and strict adherence to all established safety protocols and operational guidelines.
- Develop, implement, and rigorously monitor comprehensive preventative maintenance schedules for a wide array of assets including pumps, motors, valves, intricate pipeline networks, water and wastewater treatment plants, and other critical infrastructure components.
- Respond promptly and effectively to all maintenance requests and system breakdowns, accurately diagnosing faults, and coordinating rapid, efficient repairs to minimise service disruption and ensure continuity.
- Manage maintenance budgets diligently, control the inventory of spare parts, essential tools, and specialised equipment, ensuring optimal availability while simultaneously striving to optimise costs and resource utilisation.
- Ensure that all maintenance activities rigorously comply with WASCO policies, national safety regulations, stringent environmental standards, and relevant industry best practices and quality benchmarks.
- Conduct regular, thorough inspections of facilities and equipment, proactively identifying potential issues, assessing risks, and recommending timely and effective corrective actions.
- Prepare detailed and accurate reports on all maintenance activities, equipment performance metrics, team productivity, and budget adherence for management review.
- Collaborate effectively with other internal departments, including Operations and Engineering, to strategically plan and flawlessly execute projects, system upgrades, and infrastructure improvements.
- Implement and maintain a robust Computerised Maintenance Management System (CMMS), leveraging technology to efficiently track assets, schedule tasks, and manage work orders.
- Actively participate in emergency response efforts related to critical water and sewerage infrastructure failures, providing expert guidance and hands-on support.
Required Skills
- Proven experience of at least 5 years in a supervisory or leadership role within a maintenance department, preferably in a utility, heavy industrial, or infrastructure management setting.
- Strong technical background and hands-on experience in mechanical, electrical, and/or civil maintenance, with a comprehensive understanding of relevant systems.
- Exceptional leadership, team management, conflict resolution, and interpersonal communication skills.
- Demonstrated ability to strategically plan, efficiently organise, and flawlessly execute complex maintenance tasks and projects.
- Proficiency in utilising Computerised Maintenance Management Systems (CMMS) for scheduling, asset tracking, and reporting.
- Solid understanding and practical application of health and safety regulations pertinent to industrial and public utility environments (e.g., OHS Act).
- Advanced ability to diagnose technical problems quickly and accurately, and to implement effective, sustainable solutions.
- Valid driver’s license with a clean driving record and willingness to travel to various sites as required.
Preferred Qualifications
- A Bachelor's Degree or Advanced Diploma in Mechanical Engineering, Electrical Engineering, Civil Engineering, or a closely related technical field from a recognised institution.
- Certification in project management (e.g., PMP, PRINCE2) or lean methodologies (e.g., Six Sigma Green Belt).
- Extensive experience with SCADA systems and process instrumentation for monitoring and control of utility infrastructure.
- In-depth familiarity with water treatment processes, wastewater treatment processes, and comprehensive network distribution systems.
- Previous experience working specifically within a public utility company, demonstrating an understanding of regulatory environments and public service delivery.
Perks & Benefits
- Highly competitive salary and comprehensive benefits package designed to attract top talent.
- Robust and all-encompassing health insurance coverage for you and your dependents.
- A well-structured and generous pension scheme to secure your financial future.
- Extensive opportunities for continuous professional development, training, and career advancement.
- A stable, impactful, and rewarding role within a critical public utility service.
- A supportive, collaborative, and empowering work environment dedicated to employee well-being and professional growth.
- Annual leave, sick leave, and other statutory leave benefits.
How to Apply
Interested candidates are cordially invited to submit their comprehensive applications by clicking the application link provided below. Please ensure your detailed Curriculum Vitae (CV) and a compelling cover letter clearly and concisely outline your relevant experience, qualifications, and how you meet the requirements for this significant role. We appreciate all applications; however, only shortlisted candidates who best match our criteria will be contacted for an interview.