About Company
Nestled amidst the scenic beauty of the Maloti Mountains, Blue Mountain Inn has been a cornerstone of hospitality in Teyateyaneng for decades. We pride ourselves on offering guests a tranquil retreat with genuine warmth, comfort, and exceptional service. Our commitment extends to creating a supportive and thriving environment for our staff, who are the heart of our operations. We believe in nurturing talent and fostering a sense of belonging, ensuring every team member contributes to our legacy of excellence and guest satisfaction. At Blue Mountain Inn, you’re not just an employee; you’re part of a family dedicated to crafting memorable experiences for visitors from around the globe. We cherish our local heritage and integrate it into our service, providing an authentic taste of Lesotho hospitality. Join us and become part of a team that values respect, hard work, and a shared passion for guest happiness.
Job Description
Are you a meticulous, energetic, and dedicated individual with a passion for creating pristine environments? Blue Mountain Inn, a beloved landmark in Ha Bojo, Teyateyaneng, is actively seeking a diligent House Attendant to join our esteemed housekeeping team immediately. This is an exciting opportunity for someone who takes immense pride in their work and understands the vital role a clean, organized, and welcoming space plays in our guests’ overall experience. As a House Attendant, you will be absolutely instrumental in upholding our consistently high standards of cleanliness and presentation across all guest rooms, common areas, and facilities. You will be responsible for ensuring every corner of our inn sparkles with a fresh, inviting appeal, contributing directly and significantly to the comfort, relaxation, and ultimate satisfaction of our valued guests. We are looking for an individual who is not only incredibly detail-oriented but also possesses an unwavering strong work ethic, impeccable reliability, and a naturally friendly and approachable demeanor. Your efforts will directly enhance our guests’ stay, making them feel pampered and at home, away from home. If you are ready to roll up your sleeves, contribute positively to a vibrant and supportive team atmosphere, and embark on a rewarding career where your hard work and dedication are truly appreciated and celebrated, we strongly encourage you to apply today. Join the Blue Mountain Inn family and become a vital part of a team dedicated to providing an unforgettable stay for every visitor, while enjoying a professional, respectful, and growth-oriented work environment. This role is crucial to our daily operations and guest satisfaction, and we are eager to welcome a new member who shares our unwavering commitment to excellence and unparalleled hospitality.
Key Responsibilities
- Clean and maintain guest rooms and bathrooms to Blue Mountain Inn's impeccable standards, including making beds, dusting, vacuuming, mopping, and sanitizing all surfaces.
- Replenish amenities and supplies in guest rooms (e.g., toiletries, towels, stationery, coffee) as per established guidelines and guest preferences.
- Clean and maintain public areas, including lobbies, hallways, restrooms, dining areas, and staff areas, ensuring they are consistently tidy, welcoming, and safe.
- Report any maintenance issues, damage, missing items, or safety hazards immediately to the housekeeping supervisor or front desk.
- Handle guest requests promptly and courteously, such as providing extra towels, pillows, or assisting with other room-related needs.
- Manage, sort, and organize linen, cleaning supplies, and equipment efficiently, ensuring adequate stock levels.
- Adhere strictly to all health, safety, and hygiene regulations, including proper handling of cleaning chemicals and waste disposal.
- Assist with special cleaning projects, deep cleaning, and room turnarounds as assigned by the housekeeping management team.
- Maintain a professional appearance and a courteous attitude towards guests and fellow team members at all times.
Required Skills
- Strong attention to detail and a commitment to maintaining the highest standards of cleanliness and presentation.
- Physical stamina and ability to stand, bend, stoop, reach, push, pull, and lift for extended periods during shifts.
- Excellent time management and organizational skills to complete assigned tasks efficiently and within deadlines.
- Ability to work independently with minimal supervision, as well as collaboratively as part of a team in a fast-paced environment.
- Reliability, punctuality, and a strong, proactive work ethic.
- Basic understanding of hygiene, sanitation, and cleaning procedures.
- A positive attitude and a customer-focused approach.
Preferred Qualifications
- Previous experience (6-12 months) as a House Attendant or in a similar housekeeping role, preferably within the hospitality industry.
- Knowledge of different cleaning chemicals, equipment, and safe handling practices.
- High school diploma or equivalent qualification.
- Ability to communicate effectively in English and Sesotho (both verbal and written).
Perks & Benefits
- Competitive monthly salary commensurate with experience.
- Complimentary staff meals provided during working shifts.
- Provision of a professional and comfortable uniform.
- Opportunities for internal training and continuous career development within the hospitality sector.
- A supportive, friendly, and inclusive team environment.
- Generous paid time off and observance of public holidays.
- Employee discounts on hotel services for family and friends.
- Safe and respectful working conditions.
How to Apply
If you are eager to contribute to a renowned hospitality team and meet the qualifications for this rewarding role, we invite you to express your interest immediately. Please click on the link below to apply for the job. We look forward to reviewing your application and potentially welcoming you to the Blue Mountain Inn family.