About Company
Imagine a workplace where your flair for fashion meets genuine customer connection. Career.zycto fosters such an environment, deeply embedded in Lagos’s dynamic fashion retail landscape. Our boutique in Ojodu, Ikeja, is more than just a store; it’s a curated space where style thrives and exceptional service defines every interaction. We are committed to creating memorable experiences for our discerning clientele while empowering our team members to grow, shine, and express their unique passion for fashion.
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Job Description
Are you a style enthusiast with an unwavering passion for fashion and a knack for creating exceptional customer experiences? Career.zycto is seeking a dynamic and highly motivated Fashion Sales Representative to join our vibrant boutique in Ojodu, Ikeja. This is an unparalleled opportunity to immerse yourself in the fast-paced world of retail fashion, representing a brand that values quality, style, and personalized service.
As a Fashion Sales Rep, you will be the face of our boutique, responsible for engaging with customers, understanding their unique style preferences, and guiding them through our exquisite collection. Your primary goal will be to drive sales through expert product knowledge, impeccable styling advice, and a genuine desire to make every customer feel valued and fashionable. This role goes beyond mere transactions; it’s about building lasting relationships, fostering loyalty, and ensuring a delightful shopping journey from start to finish.
You will be instrumental in maintaining the boutique’s aesthetic appeal, ensuring merchandise is beautifully displayed, and that the store environment is always inviting and inspiring. This involves regular merchandising tasks, inventory support, and maintaining a clean, organized sales floor. We are looking for an individual who is proactive, self-driven, and possesses an inherent ability to connect with diverse customers, anticipating their needs and exceeding their expectations. If you thrive in a collaborative team setting, have a keen eye for detail, and are eager to contribute to a growing brand, we encourage you to apply. Join Career.zycto and transform your love for fashion into a rewarding career.
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Key Responsibilities
- Greet and engage customers warmly, offering personalized assistance and styling advice.
- Actively listen to customer needs and preferences to recommend suitable fashion items.
- Achieve and exceed individual and team sales targets.
- Maintain an in-depth knowledge of current fashion trends, product features, and inventory.
- Ensure the boutique's visual merchandising standards are consistently met, including display arrangement and cleanliness.
- Assist with inventory management, including receiving, ticketing, and organizing merchandise.
- Process sales transactions accurately using our POS system and handle cash/card payments.
- Build and maintain strong customer relationships to encourage repeat business and brand loyalty.
- Address customer inquiries and resolve complaints professionally and efficiently.
- Collaborate with team members to ensure a cohesive and positive store environment.
Required Skills
- Proven sales experience, preferably within a retail or fashion environment.
- Strong passion for fashion and a solid understanding of current trends.
- Excellent communication and interpersonal skills.
- Demonstrated ability to meet and exceed sales goals.
- Customer-centric approach with a focus on delivering exceptional service.
- Ability to work effectively in a fast-paced, dynamic retail setting.
- Basic computer proficiency and experience with POS systems.
- Professional demeanor and appearance.
Preferred Qualifications
- Previous experience working in a boutique or high-end fashion retail.
- Certification or training in fashion merchandising or sales.
- Knowledge of local fashion market and customer demographics in Lagos.
- Ability to speak multiple local languages (e.g., Yoruba, Igbo) in addition to English.
Perks & Benefits
- Competitive base salary with attractive commission structure.
- Opportunities for professional growth and career advancement.
- Staff discounts on our exquisite fashion collections.
- Dynamic and supportive work environment.
- Regular training on fashion trends, sales techniques, and product knowledge.
- Contribution to a vibrant and evolving fashion brand.
How to Apply
If you are ready to bring your passion for fashion and sales expertise to our team, we encourage you to apply now! Please click on the application link below to submit your detailed resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application.
