About Company
Blue Mountain Inn, nestled in the picturesque town of Teyateyaneng, Lesotho, is a renowned hospitality destination celebrated for its warm Basotho welcome, comfortable accommodations, and exceptional culinary experiences. For decades, we have been a cornerstone of the community, hosting everything from intimate gatherings to large-scale conferences and memorable events. Our commitment to excellence extends through every aspect of our service, from our pristine rooms to our vibrant dining options and dedicated event catering. We pride ourselves on creating memorable moments for our guests and fostering a supportive, growth-oriented environment for our team members. Join us and become a part of a legacy of quality and hospitality in the heart of Lesotho, where every day presents an opportunity to deliver outstanding service.
Job Description
Are you a dynamic and experienced catering professional with a passion for delivering exceptional service and a knack for seamless event execution? Blue Mountain Inn is seeking an enthusiastic and highly organized Catering Supervisor to join our dedicated team in Ha Lekhoro, Teyateyaneng, for an immediate start. This pivotal role requires a hands-on leader who can inspire a team, manage operations efficiently, and ensure every catering event, whether an intimate gathering or a grand banquet, exceeds guest expectations. You will be instrumental in overseeing all aspects of our catering services, from setup and service delivery to breakdown and client satisfaction. We are looking for someone who thrives in a fast-paced environment, possesses excellent problem-solving skills, and is committed to upholding the high standards of quality and professionalism that Blue Mountain Inn is known for. If you’re ready to take on a challenging yet rewarding position where your leadership and expertise will directly contribute to unforgettable experiences, we encourage you to apply. This role offers the opportunity to make a tangible impact, grow your career within a reputable establishment, and work alongside a passionate team committed to hospitality excellence in a truly unique setting.
Key Responsibilities
- Supervise and coordinate all catering operations, ensuring timely and high-quality service delivery for events.
- Lead, train, and motivate a team of catering staff, fostering a positive and productive work environment.
- Oversee event setup, execution, and breakdown, adhering strictly to client specifications and company standards.
- Manage inventory of catering supplies, equipment, and consumables, ensuring adequate stock levels and minimizing waste.
- Maintain strict adherence to food safety, hygiene, and sanitation standards at all times, ensuring a safe environment.
- Liaise directly with clients to confirm event details, address concerns, and ensure their complete satisfaction.
- Monitor food quality, presentation, and portion control in close coordination with the culinary team.
- Prepare and manage work schedules for catering staff, optimizing resource allocation and efficiency.
- Handle guest complaints and resolve issues promptly, professionally, and to the satisfaction of the guest.
- Assist in budget management for catering operations and report on key performance indicators.
- Ensure all catering equipment is properly maintained, clean, and fully functional.
- Conduct pre-event briefings and post-event debriefings with staff to review performance and plan improvements.
Required Skills
- Proven experience (minimum 3 years) in catering or food service supervision.
- Strong leadership and team management abilities, with a track record of motivating staff.
- Exceptional organizational and time management skills, capable of managing multiple priorities.
- Excellent communication and interpersonal skills, both written and verbal.
- Ability to work effectively under pressure and manage multiple events simultaneously.
- Proficiency in problem-solving and quick decision-making in dynamic situations.
- Thorough knowledge of food safety, hygiene, and sanitation regulations.
- Customer-focused approach with a keen eye for detail and a commitment to service excellence.
- Flexibility to work varying shifts, including evenings, weekends, and public holidays as required.
Preferred Qualifications
- Diploma or certificate in Hospitality Management, Culinary Arts, or a related field.
- Experience with event planning software or catering management systems.
- Valid First Aid and Food Handler's certification.
- Proficiency in local languages (Sesotho) in addition to English.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement within the company.
- Comprehensive health and wellness benefits.
- Employee discounts on hotel services and amenities.
- Supportive and collaborative work environment.
- Meals provided during shifts.
- Ongoing training and development programs to enhance your skills.
How to Apply
If you are a dedicated professional ready to take on this exciting challenge and contribute to a leading hospitality establishment, we invite you to apply. Please click on the application link below to submit your detailed resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this Catering Supervisor role. We look forward to reviewing your application and potentially welcoming you to the Blue Mountain Inn family.