About Company
Rubavu District Hospital stands as a cornerstone of public health infrastructure in the picturesque Rubavu District, nestled along the serene shores of Lake Kivu. As a vital institution, we are unwavering in our commitment to delivering accessible, high-quality healthcare services to the communities we serve. Our comprehensive offerings span general medicine, specialized care, emergency services, and community health programs, all designed to promote well-being, prevent disease, and provide compassionate treatment. We pride ourselves on fostering a collaborative and supportive environment for our dedicated staff, encouraging continuous professional development, and making a tangible, positive impact on the lives of our patients and the broader community. Joining Rubavu District Hospital means becoming part of a team that deeply values patient dignity, clinical excellence, and a shared mission to improve health outcomes in Western Province, Rwanda.
Job Description
We are actively seeking a highly motivated and compassionate Healthcare Assistant for Hospital Support to join our dynamic and patient-focused team at Rubavu District Hospital. In this essential role, you will be a crucial frontline member, directly assisting nurses and medical staff in providing exceptional care and ensuring the smooth, efficient operation of our wards and clinics. This position is ideal for an individual with a profound sense of empathy, outstanding communication skills, and a steadfast commitment to maintaining a clean, safe, and supportive environment for all patients. You will be instrumental in enhancing patient comfort, aiding in their recovery journey, and upholding the high standards of care our hospital is known for.
Your day-to-day will involve direct patient interaction, offering vital support that significantly contributes to their overall experience and well-being. This is a unique opportunity to dedicate your skills and passion to a community-focused healthcare institution, contributing directly to the health and vitality of residents along the Lake Kivu shore. You will play a pivotal role in improving health outcomes, ensuring that every patient receives the attentive and professional support they need during their time with us. We are looking for someone who thrives in a fast-paced environment, is adaptable, and committed to teamwork.
Key Responsibilities
- Provide direct patient care assistance, including personal hygiene, mobility support, and feeding, always prioritizing patient dignity and privacy.
- Monitor and accurately record vital signs, reporting any significant changes or observations to the nursing staff promptly.
- Maintain a clean, tidy, and safe environment in patient rooms, common areas, and utility rooms, strictly adhering to infection control protocols.
- Assist with the safe transportation of patients within the hospital for examinations, procedures, or discharge.
- Offer emotional support and comfort to patients and their families, fostering a reassuring and positive atmosphere.
- Prepare patients for various medical examinations, treatments, or procedures as directed by the medical team.
- Ensure adequate stocking of supplies in patient rooms, treatment areas, and medical carts, anticipating needs and maintaining accessibility.
- Communicate effectively and empathetically with patients, their families, and all members of the healthcare team, relaying information clearly and accurately.
- Adhere strictly to all hospital policies, procedures, and safety regulations, including patient confidentiality guidelines.
- Actively participate in ongoing training, development programs, and team meetings to enhance skills and knowledge within the healthcare field.
Required Skills
- Demonstrated compassion, empathy, and a patient-centered approach to care.
- Excellent interpersonal and communication skills (fluency in Kinyarwanda required, proficiency in English highly valued).
- Ability to work effectively and remain composed in a dynamic hospital environment.
- Strong attention to detail, observational skills, and problem-solving abilities.
- Physical stamina and the ability to assist patients with mobility, lifting, and repositioning.
- A strong capacity to follow instructions accurately and work seamlessly as part of a multidisciplinary team.
- Basic understanding of hygiene, sanitation, and infection control practices.
- High level of reliability, punctuality, and a strong professional work ethic.
Preferred Qualifications
- Certificate or Diploma in Nursing Assistant, Patient Care, or a closely related healthcare support field.
- Minimum of one year of prior experience in a hospital, clinic, or elderly care setting.
- Familiarity with basic medical terminology and procedures.
- Proficiency in English to communicate with a diverse patient population and staff.
Perks & Benefits
- Competitive salary package commensurate with experience and qualifications.
- Comprehensive health insurance coverage for you and your dependents.
- Extensive opportunities for professional development, continuous training, and career advancement within the hospital.
- A supportive, collaborative, and inclusive work environment dedicated to patient care.
- The profound satisfaction of contributing to a vital community service and making a tangible difference.
- Paid time off, including annual leave and observance of public holidays.
How to Apply
Interested and qualified candidates who are passionate about patient care and meet the specified requirements are invited to submit their application. Please ensure your comprehensive Curriculum Vitae (CV) and a compelling cover letter clearly outline your relevant experience, qualifications, and suitability for this impactful role. We encourage all eligible candidates who share our commitment to healthcare excellence to apply by clicking the link below. Only shortlisted candidates will be contacted for an interview.