About Company
Looking to fuse your passion for fashion with a rewarding career? Career.zycto isn’t just a recruitment partner; we connect talent with dynamic opportunities in the heart of Lagos’ vibrant retail scene. We collaborate with exclusive boutique stores committed to offering unique styles and exceptional customer experiences. Joining a team through Career.zycto means becoming part of an environment that celebrates individuality, rewards proactive sales initiatives, and fosters continuous growth in the fashion industry. Our partners value authentic connections with clients, making us the perfect match for a driven fashion sales representative ready to shine.
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Job Description
Are you a fashion enthusiast with a flair for sales and a desire to thrive in a sophisticated retail environment? Career.zycto is excited to partner with an exquisite boutique store in the vibrant Ogba, Ikeja district, seeking a dynamic and customer-centric Fashion Sales Representative. This is an unparalleled opportunity to blend your passion for high-end fashion with a rewarding career, becoming an integral part of a team dedicated to delivering an exceptional shopping experience.
In this pivotal role, you will serve as the primary point of contact for our esteemed clientele, curating personalized styling sessions and offering expert advice on our exclusive collections. We’re looking for someone who doesn’t just sell clothes but builds lasting relationships, understands individual style preferences, and anticipates fashion needs. Your daily responsibilities will extend beyond transactions; you’ll be instrumental in shaping the store’s ambiance, maintaining impeccable visual merchandising standards, and ensuring every customer interaction reflects the boutique’s commitment to luxury and quality.
The ideal candidate will possess an innate sense of style, a comprehensive understanding of current fashion trends, and a proven track record of exceeding sales targets in a retail setting. You should be proactive, self-motivated, and capable of working both independently and collaboratively within a close-knit team. Excellent communication skills are paramount, as is the ability to engage eloquently with diverse clientele and convey the unique story behind each designer piece.
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This position is more than just a job; it’s a stepping stone for your career in the luxury fashion sector. You’ll gain invaluable insights into boutique management, clienteling strategies, and inventory curation. We value individuals who are eager to learn, adaptable, and dedicated to continuous improvement. If you are passionate about making a tangible impact on customer satisfaction and contributing to the growth of an exclusive brand, and if you envision yourself in a role where your fashion expertise is celebrated and rewarded, then we strongly encourage you to apply. Join us in creating memorable shopping journeys and elevating the standard of fashion retail in Ogba, Ikeja.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner, providing exceptional service.
- Develop a deep understanding of product knowledge, including brand stories, materials, and styling options.
- Achieve individual and team sales targets consistently.
- Provide personalized styling advice and recommendations based on customer preferences and current trends.
- Maintain an organized and visually appealing sales floor, ensuring merchandise is properly displayed and replenished.
- Process transactions accurately using the POS system and handle cash/card payments.
- Build and maintain strong customer relationships, fostering repeat business and loyalty.
- Assist with inventory management, including receiving, tagging, and organizing new arrivals.
- Stay up-to-date with current fashion trends, competitor activities, and industry developments.
- Collaborate with team members to ensure a cohesive and positive shopping environment.
- Handle customer inquiries, feedback, and returns/exchanges professionally.
Required Skills
- Proven experience in retail sales, preferably in fashion or luxury goods.
- Strong interpersonal and communication skills (verbal and written).
- Excellent customer service orientation with a proactive and friendly approach.
- Demonstrated ability to meet and exceed sales targets.
- Proficiency in using Point-of-Sale (POS) systems.
- Keen eye for fashion trends and personal styling.
- Ability to work flexible hours, including weekends and holidays.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Tertiary education (OND, HND, or B.Sc) in Fashion Merchandising, Business Administration, or related field.
- Experience with visual merchandising principles.
- Multilingual abilities (e.g., ability to converse in Yoruba or Igbo in addition to English).
- Existing network of fashion-forward clientele.
- Experience using CRM software for customer relationship management.
Perks & Benefits
- Competitive base salary with attractive commission structure.
- Opportunities for professional development and career advancement.
- Employee discount on boutique merchandise.
- Friendly and supportive work environment.
- Exposure to exclusive fashion brands and events.
- Health and wellness programs.
- Performance bonuses.
How to Apply
Interested candidates who meet the above criteria are encouraged to click on the application link below to submit their resume and a cover letter detailing their relevant experience and passion for fashion. Please highlight your sales achievements and why you are the ideal fit for this role.
