About Company
Jumbo Express, a proud member of the IBL Group, stands as a leading hypermarket chain in Mauritius, committed to providing an extensive range of quality products and an unparalleled shopping experience. With a strong presence across the island, we are dedicated to customer satisfaction, innovation, and fostering a vibrant community. Our success is built on a foundation of operational excellence, a diverse product portfolio, and a team of passionate individuals who drive our mission forward. We are constantly evolving to meet the dynamic needs of our customers, making Jumbo Express a trusted name in Mauritian households and a dynamic environment for career growth.
Job Description
Are you a dynamic and results-driven individual with a passion for sales and a knack for captivating customers? Jumbo Express, a proud member of the IBL Group and a leading name in Mauritius’ retail landscape, is seeking an enthusiastic Sales Representative to join our vibrant team in Quatre Bornes. This pivotal role focuses on product promotion and sales, playing a direct part in showcasing our diverse range of quality products to our valued clientele. You will be the face of our brands, responsible for engaging customers, highlighting product features and benefits, and driving sales through innovative promotional strategies.
At Jumbo Express, we believe in empowering our team members to excel. As a Sales Representative specializing in product and promotion, you will have the exciting opportunity to contribute directly to our market presence and revenue growth. Your day will involve actively interacting with customers on the shop floor, understanding their specific needs, and guiding them through our extensive product offerings with expert knowledge and persuasive communication. You’ll be instrumental in executing promotional campaigns, ensuring optimal product visibility and attractive merchandising, and creating an engaging shopping experience that not only encourages immediate purchases but also fosters long-term customer loyalty. This role is not just about processing transactions; it’s about building lasting customer relationships based on trust and satisfaction, and consistently representing the quality and exceptional value that Jumbo Express stands for in the Mauritian market.
You will work closely with our marketing and store management teams to strategically align sales efforts with broader company objectives. This involves proactively providing valuable feedback on prevailing market trends, evolving customer preferences, and meticulously assessing the effectiveness of current and future promotional activities. Your insights will be crucial in refining our sales approaches and product offerings. Beyond direct sales, you will also be responsible for maintaining accurate sales records, managing product stock levels for promotions, and ensuring compliance with all company policies and procedures. If you thrive in a fast-paced, customer-centric retail environment, possess excellent interpersonal skills, are highly persuasive, and are consistently driven by the achievement of challenging sales targets, then this is the perfect opportunity to significantly advance your career with a reputable, stable, and forward-thinking company. Join us in shaping the future of retail in Mauritius and make a tangible, measurable impact on our continued success and market leadership.
Key Responsibilities
- Actively engage with customers to understand their needs and promote relevant products and services.
- Execute in-store promotional activities and events to drive product awareness and sales.
- Demonstrate product features and benefits effectively to potential buyers.
- Achieve and exceed assigned sales targets and key performance indicators.
- Maintain up-to-date knowledge of all products, promotions, and competitor activities.
- Provide excellent customer service and build strong, lasting customer relationships.
- Prepare and submit regular sales reports, including market feedback and sales performance.
- Collaborate with marketing and store teams to optimize product display and promotional strategies.
- Ensure proper merchandising and stock replenishment for promotional items.
- Handle customer inquiries and resolve issues promptly and professionally.
Required Skills
- Proven experience in sales or customer service, preferably in a retail environment.
- Exceptional interpersonal and communication skills.
- Strong negotiation and persuasion abilities.
- Goal-oriented with a proven track record of meeting or exceeding sales targets.
- Ability to work independently and as part of a team.
- Basic computer proficiency (MS Office Suite).
- Fluent in English and French (both written and spoken).
Preferred Qualifications
- A diploma or degree in Sales, Marketing, Business Administration, or a related field.
- Prior experience specifically in product promotion or brand activation.
- Knowledge of local market trends and consumer behavior in the retail sector.
- Ability to speak Creole.
Perks & Benefits
- Competitive salary package and attractive commission structure.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement within a large group.
- Dynamic and supportive work environment.
- Employee discounts on products.
- Performance-based bonuses.
- Transport allowance.
How to Apply
Interested candidates are invited to submit their application by clicking on the link below. Please ensure your CV is up-to-date and highlights your relevant experience and achievements in sales. Only shortlisted candidates will be contacted for an interview.