About Company
Are you ready to blend your passion for fashion with exceptional customer service? Career.zycto partners with Lagos’s most exclusive boutique stores, seeking dynamic individuals to elevate their sales teams. We understand the thrill of connecting clients with their perfect style and offer a platform where your expertise is valued. Here, you’ll find an an environment that champions growth, creativity, and a genuine love for the fashion industry. Join us to represent a brand where quality and style converge, and where your flair for sales can truly shine. We empower our talent to build rewarding careers in high-end retail.
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Job Description
Career.zycto is delighted to be recruiting on behalf of a prominent, upscale fashion boutique located in the vibrant heart of Oshodi, Oshodi-Isolo. We are searching for an enthusiastic, style-savvy Fashion Sales Representative to join a dedicated team committed to delivering unparalleled customer experiences. This is an exciting opportunity for an individual with a genuine passion for fashion, a keen eye for style trends, and a proven ability to drive sales in a luxury retail environment.
As a Fashion Sales Rep, you will be the face of our client’s brand, acting as a personal stylist and trusted advisor to our discerning clientele. Your primary objective will be to create a welcoming and engaging atmosphere, guiding customers through our exquisite collections and helping them discover pieces that not only complement their style but also express their individuality. This role goes beyond transactional selling; it involves building lasting relationships, understanding customer needs deeply, and offering personalized fashion advice that exceeds expectations. You will be responsible for maintaining impeccable store standards, ensuring merchandise is beautifully displayed, and contributing to a positive and collaborative team environment.
We are looking for someone who thrives on meeting sales targets, possesses excellent interpersonal skills, and can communicate effectively with a diverse customer base. You will be expected to stay updated on the latest fashion trends, product knowledge, and promotional activities to provide informed recommendations. Attention to detail, a proactive approach to problem-solving, and a strong work ethic are crucial for success in this role. If you are passionate about high-end fashion, dedicated to providing exceptional service, and eager to grow your career within a dynamic boutique setting, we encourage you to apply and become a vital part of a team that celebrates style and customer satisfaction. This position offers a unique chance to immerse yourself in the world of fashion retail, working with beautiful products and connecting with a clientele who appreciate quality and design.
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Key Responsibilities
- Provide exceptional, personalized customer service and styling advice to clients.
- Achieve individual and team sales targets and KPIs.
- Develop and maintain strong client relationships, encouraging repeat business and clienteling.
- Maintain an immaculate and visually appealing store environment, including merchandise display and organization.
- Process sales transactions accurately using the POS system and handle cash/card payments.
- Stay up-to-date with current fashion trends, product knowledge, and promotional campaigns.
- Assist with inventory management, including receiving, tagging, and restocking merchandise.
- Handle customer inquiries, feedback, and complaints professionally and efficiently.
- Contribute to a positive and collaborative team atmosphere.
- Open and close the store as per operational guidelines when required.
Required Skills
- Proven experience in retail sales, preferably within fashion or luxury goods.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Demonstrated ability to meet and exceed sales targets.
- Knowledge of current fashion trends and styling techniques.
- Proficiency in using POS systems and basic computer applications.
- Ability to work flexible hours, including weekends and holidays.
- A keen eye for detail and visual merchandising.
Preferred Qualifications
- A degree or diploma in Fashion Merchandising, Retail Management, or a related field.
- Previous experience in a high-end boutique or luxury retail environment.
- Multilingual abilities (e.g., fluency in Yoruba or Igbo in addition to English).
- Experience with clienteling strategies and building customer loyalty programs.
Perks & Benefits
- Competitive salary structure with performance-based incentives.
- Opportunities for career growth and professional development within the fashion retail sector.
- Employee discounts on boutique merchandise.
- Engaging and supportive work environment.
- Exposure to exclusive fashion brands and collections.
- Training on the latest fashion trends and sales techniques.
- Health and wellness benefits (specifics will be discussed during interviews).
How to Apply
If you are a motivated and stylish individual ready to make your mark in the fashion retail industry, we encourage you to apply. Please click on the link below to submit your application. We look forward to reviewing your qualifications and potentially welcoming you to our client’s vibrant team.
