About Company
Looking to kickstart your tech career? Career.zycto offers a dynamic entry point for aspiring IT professionals. We are a burgeoning technology firm, committed to fostering innovation and supporting our clients’ digital transformations. Our vibrant, collaborative environment is perfectly suited for an ICT Networking Support Assistant eager to learn, grow, and contribute from day one. Join a team where your ideas are valued, and your development is prioritized, providing the foundational experience you need to excel in the competitive tech landscape. We believe in empowering our talent.
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Job Description
Are you an enthusiastic and driven individual with a passion for technology, eager to dive into the world of ICT networking? Career.zycto is seeking a motivated ICT Networking Support Assistant to join our growing team in Magodo, Lagos. This entry-level position is an unparalleled opportunity for a fresh graduate or someone just starting their career to gain hands-on experience in a fast-paced and supportive environment.
In this role, you will be instrumental in ensuring the smooth operation of our network infrastructure and providing essential technical support to our internal users and clients. You’ll work closely with senior engineers, learning directly from experts, and contributing to real-world projects. From troubleshooting network issues and configuring devices to assisting with system maintenance and documenting procedures, your daily tasks will be diverse and challenging. We’re looking for someone who is a quick learner, detail-oriented, and possesses excellent problem-solving abilities. This isn’t just a job; it’s a launchpad for your career in information and communication technology. If you’re ready to build a strong foundation in networking, IT support, and systems administration, while making a tangible impact, then we want to hear from you. This role demands a proactive approach to learning and a commitment to providing exceptional support. You’ll gain invaluable experience across various networking protocols, hardware, and software, setting you on a path for long-term success in the tech industry.
Key Responsibilities
- Provide first-level technical support for network-related issues, both hardware and software.
- Assist in the installation, configuration, and maintenance of network devices (routers, switches, firewalls).
- Monitor network performance and troubleshoot connectivity problems.
- Support users with IT-related queries, ranging from software installation to basic hardware fixes.
- Document network configurations, incidents, and solutions accurately.
- Participate in IT asset management and inventory tracking.
- Collaborate with senior IT staff to escalate and resolve complex technical problems.
- Contribute to the implementation of IT security best practices.
Required Skills
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with operating systems (Windows, Linux basics)
- Strong problem-solving and analytical skills
- Excellent verbal and written communication
- Ability to work independently and as part of a team
- Eagerness to learn and adapt to new technologies
- Customer service-oriented approach
Preferred Qualifications
- Bachelor's degree or HND in Computer Science, Information Technology, or a related field
- Relevant certifications (e.g., CompTIA A+, Network+)
- Prior internship or project experience in IT support or networking
- Knowledge of basic server administration
Perks & Benefits
- Competitive monthly salary
- Comprehensive health benefits package
- Opportunities for professional development and certifications
- Mentorship program with experienced IT professionals
- Vibrant and collaborative work environment
- Paid time off and public holidays
- Performance-based incentives
- Access to cutting-edge technology and tools
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights any relevant coursework, projects, or technical skills.
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