About Company
Econet Wireless Zimbabwe is a diversified telecommunications, technology, and digital services company, and is proud to be Zimbabwe’s largest telecommunications provider. We are at the forefront of innovation, offering a comprehensive range of products and services, including voice, data, mobile money services through EcoCash, and enterprise solutions. Our mission is to empower individuals and businesses across Zimbabwe by leveraging cutting-edge technology to drive economic growth and connect communities. We are deeply committed to fostering a dynamic, inclusive, and forward-thinking work environment where talent thrives, new ideas are encouraged, and every contribution helps shape the future of connectivity in the nation. Join us in making a significant impact on millions of lives.
Job Description
We are actively seeking a highly experienced and results-oriented Senior Solution Delivery Lead to join our dedicated team in Kadoma. This critical role is central to our mission of providing innovative digital services, as it involves overseeing the end-to-end delivery of complex technology solutions – from the initial conceptualization and meticulous planning phases through to successful deployment, rigorous testing, and comprehensive post-implementation reviews. The ideal candidate will serve as a vital bridge between diverse business requirements and technical execution, ensuring that our solutions not only meet but consistently exceed strategic objectives and stakeholder expectations. You will be entrusted with the leadership of cross-functional teams, managing intricate project timelines, meticulously controlling budgets, and proactively mitigating risks to guarantee the successful, on-time, and within-budget completion of all assigned projects. This demanding role requires a profound understanding of various software development lifecycle (SDLC) methodologies, exceptional stakeholder management and communication skills, and a demonstrable track record in delivering high-impact technological solutions within a dynamic and fast-paced operational environment. Your expertise and leadership will directly contribute to enhancing our service offerings, optimizing operational efficiency, and significantly driving customer satisfaction across our extensive user base. We invite you to join us and play an instrumental role in shaping the future of digital services and telecommunications in Zimbabwe.
Key Responsibilities
- Lead and manage the entire solution delivery lifecycle, ensuring strict alignment with strategic business goals, architectural standards, and technical specifications.
- Oversee comprehensive project planning, meticulous resource allocation, stringent budget management, and proactive risk mitigation strategies for multiple concurrent solution initiatives.
- Collaborate intimately with business stakeholders to gather, analyze, and document requirements, define project scope, and translate them into clear, actionable technical specifications.
- Drive the adoption and continuous improvement of best practices in project management, including Agile, Scrum, and Waterfall methodologies, to enhance delivery efficiency, predictability, and overall quality.
- Mentor, coach, and guide cross-functional project teams, fostering a collaborative, innovative, and high-performance work environment.
- Ensure transparent and seamless communication, providing regular and accurate reporting on project status, potential risks, and achievements to all relevant stakeholders, including senior leadership.
- Facilitate effective problem-solving and strategic decision-making processes, proactively identifying and expertly resolving impediments to project progress and team productivity.
- Conduct thorough post-implementation reviews to assess solution performance, gather crucial feedback, and identify key areas for continuous improvement and optimization.
Required Skills
- Minimum of 7 years of progressive experience in IT project management, solution architecture, or solution delivery, with at least 3 years in a senior or lead capacity.
- Proven experience with full software development lifecycle (SDLC) and various project management methodologies (e.g., Agile, Scrum, Waterfall).
- Strong leadership capabilities, exceptional team management skills, and a demonstrated ability to effectively engage and manage diverse stakeholders.
- Excellent verbal and written communication, presentation, and interpersonal abilities across all organizational levels.
- Proficiency in industry-standard project management tools (e.g., Jira, Asana, Microsoft Project, Trello).
- Solid understanding of the telecommunications or digital services industry technologies, trends, and regulatory landscape.
- Demonstrated ability to manage complex projects with multiple dependencies, constraints, and competing priorities.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a closely related field.
- Professional certifications such as PMP, PRINCE2, Certified Scrum Master (CSM), or other relevant project management credentials.
- Experience working with cloud-based solutions (AWS, Azure, Google Cloud) or large-scale enterprise resource planning (ERP) systems.
- Master's degree in a relevant technical or business discipline.
Perks & Benefits
- Highly competitive salary package and attractive performance-based bonuses.
- Comprehensive health and wellness benefits package, including medical aid and life assurance.
- Extensive opportunities for professional development, continuous learning, and accelerated career growth within a leading organization.
- Access to cutting-edge technologies, innovative projects, and a forward-thinking work environment.
- A vibrant, collaborative, and supportive work culture that values diversity and inclusion.
- Generous paid time off, public holidays, and other work-life balance initiatives.
How to Apply
Interested candidates are strongly encouraged to apply for this exciting opportunity by clicking the secure application link below. Please ensure your resume or CV thoroughly highlights your relevant experience, qualifications, and accomplishments directly pertinent to this Senior Solution Delivery Lead position. We eagerly look forward to reviewing your application and exploring how your expertise can contribute to our continued success.