About Company
Are you passionate about delivering exceptional dining experiences? Career.zycto is seeking a dedicated Hotel Restaurant Server to join our vibrant team in Ilupeju, Lagos. We are a dynamic hospitality group committed to creating memorable moments for our guests through unparalleled service and a welcoming atmosphere. We believe in fostering a supportive environment where our team members can thrive, offering opportunities for professional growth and recognition. Join us and become a key part of a company that truly values its people and their contribution to guest satisfaction.
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Job Description
Are you a passionate and service-oriented individual looking for an exciting opportunity in the vibrant hospitality sector? Career.zycto is actively seeking a dedicated Hotel Restaurant Server to enhance our esteemed team in Ilupeju, Lagos. This is more than just a job; it’s an invitation to become an integral part of an establishment renowned for its exceptional guest experiences and commitment to culinary excellence.
As a Hotel Restaurant Server, you will be the face of our dining experience, responsible for ensuring every guest feels welcomed, valued, and completely satisfied from the moment they step into our restaurant until they depart. Your primary goal will be to provide attentive, friendly, and efficient service, creating a positive and lasting impression that encourages repeat visits. This role requires individuals who are not only skilled in food and beverage service but also possess a genuine warmth and an innate ability to anticipate guest needs.
We understand the challenges of living and working in a bustling city like Lagos. That’s why, in addition to a competitive salary, we are proudly offering on-site accommodation for this position. This significant benefit is designed to provide you with comfort, convenience, and peace of mind, allowing you to fully focus on your career and personal growth within our supportive environment. Imagine eliminating commuting stress and having a comfortable home base just steps away from your workplace.
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Your day-to-day will involve guiding guests through our menu, expertly taking orders, serving meals and beverages with grace, and managing payments accurately. You’ll be part of a collaborative team, working closely with kitchen staff and other front-of-house colleagues to maintain a seamless service flow and impeccable dining standards. We’re looking for someone who takes pride in their work, pays meticulous attention to detail, and thrives in a fast-paced, dynamic setting. If you’re ready to embark on a fulfilling career where your contributions are truly valued, and your well-being is a priority, we encourage you to apply. Join Career.zycto and help us continue to set the standard for hospitality in Lagos.
Key Responsibilities
- Warmly greet and seat guests in a timely and professional manner.
- Present menus, answer questions about menu items, and make recommendations.
- Accurately take food and beverage orders using a POS system.
- Serve food and beverages promptly and courteously.
- Ensure guest satisfaction throughout their dining experience, checking in regularly.
- Clear tables, reset dining areas, and maintain cleanliness standards.
- Process payments efficiently and accurately.
- Collaborate with kitchen staff and other team members to ensure smooth service.
- Handle guest inquiries and resolve minor complaints with professionalism.
- Adhere to all food safety and hygiene regulations.
Required Skills
- Excellent customer service and interpersonal skills
- Strong communication abilities, both verbal and active listening
- Ability to work effectively in a fast-paced environment
- Attention to detail and a commitment to quality service
- Basic math skills for handling payments and making change
- Ability to stand and walk for extended periods
- Team-oriented mindset and a positive attitude
Preferred Qualifications
- Previous experience working in a hotel restaurant or fine dining establishment
- Familiarity with various POS systems
- Knowledge of food and beverage pairings
- Ability to speak multiple languages (e.g., Yoruba, Igbo, Hausa) is a plus
- A passion for hospitality and creating memorable guest experiences
Perks & Benefits
- Competitive monthly salary
- On-site accommodation provided
- Opportunities for career growth and development
- Meals during shifts
- A supportive and friendly work environment
- Health and wellness programs
- Employee discounts on hotel services
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the link below. Please ensure your resume highlights relevant experience and customer service skills. We look forward to reviewing your application and potentially welcoming you to our team.
