About Company
Join Career.zycto, a dynamic recruitment firm dedicated to connecting top talent with leading organizations across Nigeria’s thriving hospitality sector. We believe that a well-maintained environment is the cornerstone of exceptional guest experiences, and we’re passionate about supporting the people who make it happen. For a Hotel Facilities Assistant, Career.zycto offers unparalleled opportunities to join reputable hotels that prioritize employee well-being, growth, and a supportive team culture. You’ll find roles where your dedication to operational excellence and proactive problem-solving are truly valued, contributing directly to guest satisfaction and a seamless hotel experience. We place you where you can truly shine.
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Job Description
Career.zycto is seeking a dedicated and proactive Hotel Facilities Assistant to join the team of one of our esteemed hospitality partners located in the vibrant Ajao Estate, Lagos. This is an unparalleled opportunity for an individual with a strong commitment to maintaining impeccable operational standards and ensuring a safe, comfortable, and aesthetically pleasing environment for all guests and staff. As a pivotal member of the hotel’s operational team, you will be instrumental in the daily upkeep and preventative maintenance of the property, playing a direct role in enhancing the guest experience.
In this role, you will be the first line of defense against maintenance issues, from minor repairs to supporting larger projects. Your days will involve a diverse range of tasks, including electrical system checks, plumbing adjustments, basic carpentry, painting, and ensuring all common areas, guest rooms, and back-of-house facilities meet the highest standards of functionality and presentation. We are looking for someone who takes pride in their work, possesses excellent problem-solving abilities, and can respond swiftly and efficiently to urgent requests. Your keen eye for detail will be crucial in identifying potential issues before they escalate, thereby minimizing disruption and maximizing guest satisfaction.
Beyond technical expertise, a successful Hotel Facilities Assistant embodies a customer-centric approach. You will interact with various departments and occasionally with guests, always maintaining a professional demeanor and a helpful attitude. This position offers more than just a job; it’s a chance to grow your skills within a supportive environment where your contributions are genuinely valued. You’ll gain exposure to diverse aspects of hotel operations, learn new maintenance techniques, and contribute to a team dedicated to excellence. With accommodation provided, this role offers stability and convenience, allowing you to focus on delivering exceptional service and honing your craft in a prime Lagos location. If you are a hands-on individual eager to make a tangible impact and thrive in a dynamic hotel setting, we encourage you to apply.
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Key Responsibilities
- Perform routine preventative maintenance on hotel equipment and systems (HVAC, plumbing, electrical, carpentry).
- Respond promptly to maintenance requests from guests and staff, addressing issues efficiently and effectively.
- Conduct daily inspections of public areas, guest rooms, and back-of-house facilities to ensure optimal operating conditions.
- Execute minor repairs such as patching walls, changing light bulbs, fixing leaky faucets, and adjusting door locks.
- Maintain accurate records of all maintenance work performed, supplies used, and equipment serviced.
- Assist with the setup and dismantling of event spaces, ensuring all facilities are functional and presentable.
- Ensure compliance with health, safety, and environmental regulations and hotel standards.
- Support the Facilities Manager in larger maintenance projects and renovations.
- Manage inventory of maintenance supplies and tools, reporting needs for replenishment.
Required Skills
- Proven experience in general maintenance or a related field, preferably within a hospitality setting.
- Basic knowledge of plumbing, electrical systems, carpentry, and general repairs.
- Ability to troubleshoot common issues and perform minor fixes independently.
- Strong attention to detail and a proactive approach to identifying and resolving problems.
- Good physical stamina and ability to lift heavy objects, climb ladders, and stand for extended periods.
- Excellent communication and interpersonal skills, with a customer-focused attitude.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in spoken and written English.
Preferred Qualifications
- Relevant technical vocational training or certification (e.g., electrical, plumbing, HVAC).
- Previous experience working in a hotel or residential facility.
- Familiarity with hotel safety and security procedures.
- Experience using maintenance management software.
Perks & Benefits
- Competitive monthly salary.
- Accommodation provided on-site.
- Health and wellness benefits.
- Opportunities for professional development and training.
- A supportive and collaborative work environment.
- Meals on duty.
- Career growth potential within the hospitality industry.
How to Apply
Eager to make a significant impact in a thriving hospitality environment? We invite you to apply by clicking the application link below. Please ensure your resume highlights your relevant experience and skills. We look forward to reviewing your application and potentially welcoming you to a dynamic team.
