About Company
Career.zycto drives innovation through robust cloud solutions, and we’re seeking individuals eager to shape the future of digital infrastructure. As a Cloud Infrastructure Support Engineer, you’ll thrive in an environment that prioritizes cutting-edge technology and continuous learning. We empower our team to tackle complex challenges, offering unparalleled opportunities for professional growth and skill development. Join us in Kröllwitz, where your expertise will directly contribute to scalable, resilient systems that impact global operations. Experience a collaborative culture committed to excellence and your career advancement.
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Job Description
Career.zycto is looking for a dedicated and skilled Cloud Infrastructure Support Engineer to join our dynamic team in Kröllwitz, Halle. In this critical full-time role, you will be at the forefront of ensuring the reliability, performance, and security of our cloud-based infrastructure. We operate in a fast-paced environment where innovation is constant, and our infrastructure is the backbone of our groundbreaking solutions.
As a Cloud Infrastructure Support Engineer, you will be responsible for providing expert-level support, troubleshooting complex issues, and maintaining the stability of our multi-cloud environments (primarily AWS, with exposure to Azure/GCP). Your day-to-day will involve proactive monitoring, incident response, problem resolution, and collaborating with development and operations teams to implement best practices and continuous improvements. This isn’t just about fixing problems; it’s about identifying root causes, developing long-term solutions, and contributing to the architectural evolution of our systems. You will play a pivotal role in ensuring minimal downtime and optimal performance, directly impacting our ability to deliver exceptional services to our clients worldwide. We are looking for someone who is not only technically proficient but also possesses a strong problem-solving mindset, excellent communication skills, and a proactive approach to learning and growth within the ever-evolving cloud landscape. If you’re passionate about cloud technologies, eager to tackle challenging projects, and ready to make a tangible impact, we invite you to apply and become a key player in our success story at Career.zycto.
Key Responsibilities
- Provide expert-level support for cloud infrastructure issues, including incident management, problem analysis, and resolution.
- Monitor cloud environments for performance, availability, and security, responding to alerts and proactively addressing potential issues.
- Perform routine maintenance, patching, and upgrades of cloud infrastructure components to ensure optimal operation.
- Collaborate with development, DevOps, and security teams to implement infrastructure changes, new services, and best practices.
- Develop and maintain comprehensive documentation for systems, processes, and troubleshooting guides.
- Automate repetitive tasks and contribute to infrastructure-as-code initiatives to enhance efficiency and reliability.
- Participate in an on-call rotation to provide 24/7 support for critical infrastructure services.
- Conduct root cause analysis for recurring problems and implement preventive measures.
Required Skills
- Minimum 3 years of experience in cloud infrastructure support or administration (AWS required, Azure/GCP beneficial).
- Proficiency in Linux operating systems and command-line tools.
- Strong understanding of networking concepts (TCP/IP, DNS, VPNs, Load Balancing).
- Experience with monitoring and alerting tools (e.g., Prometheus, Grafana, CloudWatch).
- Solid scripting skills in Python, Bash, or PowerShell for automation.
- Demonstrable experience with incident management and troubleshooting complex distributed systems.
- Excellent communication and interpersonal skills, capable of explaining technical concepts clearly.
- Strong problem-solving abilities and a proactive approach to continuous improvement.
Preferred Qualifications
- AWS Certified Solutions Architect – Associate or Professional, or similar certifications.
- Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
- Familiarity with containerization technologies (Docker, Kubernetes).
- Knowledge of CI/CD pipelines and DevOps methodologies.
- Experience with database administration (SQL and NoSQL).
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and public holidays.
- Opportunities for professional development, training, and certification sponsorships.
- A modern, collaborative office environment in Kröllwitz.
- Regular team-building events and company social activities.
- Access to the latest cloud technologies and tools.
- Company pension scheme contribution.
How to Apply
Ready to elevate your career? Click on the application link below to submit your resume and a cover letter detailing your experience and why you’re a great fit for Career.zycto. We look forward to hearing from you!
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