About Company
Career.zycto isn’t just a recruitment firm; we’re architects of careers, connecting top talent with leading financial institutions across Nigeria. For a banking operations assistant, our platform offers unparalleled opportunities to join dynamic teams where precision, efficiency, and client satisfaction are paramount. We foster environments where professionals can hone their skills, contribute significantly, and build a rewarding career path within the banking sector. Discover how your drive and attention to detail can thrive with us, shaping the future of finance.
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Job Description
A prominent and forward-thinking financial institution, in close partnership with Career.zycto, is actively seeking a highly motivated and meticulously detail-oriented Banking Operations Assistant to enhance their dynamic team in the prestigious Asokoro district of Abuja. This pivotal full-time role offers an exciting and immersive opportunity for an individual who is deeply passionate about contributing to the seamless execution of complex banking processes and ensuring the delivery of consistently exceptional client service. As a Banking Operations Assistant, you will find yourself at the very heart of the bank’s daily branch activities, providing crucial support to both critical back-office functions and essential front-line operations. Your contribution will be instrumental in maintaining the highest standards of operational efficiency, accuracy, and adherence to strict regulatory compliance.
The ideal candidate for this role will possess a robust foundational understanding of core banking principles, coupled with excellent analytical acumen and an unwavering commitment to precision in all tasks. You will be entrusted with a wide array of responsibilities, ranging from the accurate and timely processing of various financial transactions and meticulous reconciliation of accounts, to expertly assisting with diverse customer inquiries and diligently maintaining comprehensive, accurate records. This position demands a proactive and resourceful approach, demonstrating the ability to work effectively and maintain composure even under demanding pressure. A collaborative spirit is also essential, as you will frequently liaise with various internal departments to ensure smooth operational flow. If you are eager to launch or significantly further your career within a supportive yet intellectually stimulating and challenging banking environment, this opportunity provides an unparalleled foundation for both professional growth and personal development. Join a dedicated team committed to fostering innovation, upholding absolute integrity, and delivering superior, client-centric financial solutions to its esteemed clientele.
Key Responsibilities
- Process daily banking transactions accurately and efficiently, including deposits, withdrawals, transfers, and account opening/closing procedures.
- Assist in the reconciliation of accounts, ensuring all discrepancies are identified and resolved promptly.
- Provide administrative support to the operations team, including filing, data entry, and record management.
- Respond to customer inquiries regarding their accounts, transactions, and banking services, providing accurate and courteous assistance.
- Ensure strict adherence to all internal policies, procedures, and regulatory compliance guidelines (e.g., KYC, AML).
- Collaborate with other departments to streamline operational processes and enhance service delivery.
- Prepare and generate various reports related to banking operations as required by management.
- Manage and maintain customer information, ensuring confidentiality and data integrity.
- Assist with branch cash management and vault operations, ensuring security protocols are followed.
- Actively participate in training and development programs to enhance banking knowledge and skills.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong numerical aptitude and attention to detail
- Excellent communication skills, both written and verbal
- Proven ability to work accurately and efficiently under pressure
- Strong organizational and time management skills
- Ability to learn and adapt quickly to new systems and processes
- Customer service-oriented mindset
Preferred Qualifications
- Prior experience in a banking or financial services operational role
- Basic knowledge of banking software and core banking systems
- Bachelor's degree or HND in Banking & Finance, Accounting, Business Administration, or related fields
- Understanding of Nigerian banking regulations and compliance requirements
Perks & Benefits
- Competitive salary package
- Comprehensive health insurance
- Pension scheme
- Opportunities for professional growth and career advancement
- Access to continuous learning and development programs
- Supportive and collaborative work environment
- Performance-based incentives
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience and skills. We look forward to reviewing your application and potentially welcoming you to a leading financial institution.
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