About Company
Unleash your potential within Career.zycto, a premier fashion boutique nestled in the heart of Opebi. We pride ourselves on curating exclusive collections and delivering an exceptional, personalized shopping experience that resonates with our discerning clientele. For a fashion sales representative, this offers a vibrant canvas to blend your passion for style with top-tier customer engagement. We foster an environment where creativity thrives, individual contributions are recognized, and professional growth is actively supported. Become a pivotal part of a brand that defines contemporary elegance and redefines retail excellence in Lagos’s dynamic fashion landscape.
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Job Description
This pivotal role as a Fashion Sales Representative at our Opebi boutique isn’t just about selling clothes; it’s about curating unparalleled experiences and building lasting relationships with our valued clientele. We are actively seeking a passionate, style-savvy individual with an innate understanding of current fashion trends and an unwavering commitment to delivering exceptional customer service. You will be the vibrant face of our brand, expertly guiding clients through our unique and thoughtfully curated collections, offering astute styling advice, and ensuring every single visit to our store is an unforgettable, delightful, and luxurious experience.
In this dynamic and engaging position, you will be primarily responsible for driving sales by actively engaging with customers, keenly understanding their individual preferences, and skillfully recommending products that perfectly meet their needs, desires, and personal style aspirations. Your innate ability to create a welcoming, opulent, and relaxed atmosphere will be absolutely crucial to converting casual browsers into loyal, returning patrons who trust your expertise. Beyond direct sales, you’ll play a critical role in meticulously maintaining the boutique’s sophisticated aesthetic appeal, ensuring that our visual merchandising standards are consistently met and often exceeded to impeccably highlight our exquisite merchandise. This involves everything from creatively arranging captivating displays to ensuring products are flawlessly presented, meticulously organized, and always accessible.
We envision a candidate who not only possesses strong, results-driven sales acumen but also harbors a genuine, profound love for fashion and a fervent desire to stay comprehensively informed about industry developments, emerging designers, and seasonal trends. You’ll be tasked with developing an in-depth, nuanced knowledge of our brand’s compelling story, the unique features and craftsmanship of our garments, and the latest collections, enabling you to articulately communicate value and inspire unwavering confidence in our customers. This role requires proactive clienteling, thoughtfully reaching out to customers with new arrivals, exclusive events, or special promotions, and cultivating a personal rapport that organically encourages repeat business and fosters a strong sense of community.
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Furthermore, you will be responsible for accurately and efficiently processing transactions using our POS system, diligently managing inventory (including receiving and organizing new stock), and courteously handling customer inquiries or concerns with utmost professionalism and efficiency. Contributing to a positive, collaborative team environment, actively collaborating with colleagues, and supporting broader store operations will also be an integral part of your daily routine. We’re searching for someone energetic, highly self-motivated, and genuinely eager to contribute to the sustained growth and distinguished success of a boutique that prides itself on offering distinctive style and unparalleled service in the vibrant heart of Opebi, Lagos. If you’re ready to transform your passion for fashion into a profoundly rewarding career, where every single day presents an exciting opportunity to inspire, delight, and make a tangible impact, we wholeheartedly encourage you to apply.
Key Responsibilities
- Engage with customers to understand their style preferences and needs, providing personalized styling advice.
- Drive sales by showcasing products, explaining features, and completing transactions efficiently.
- Maintain high standards of visual merchandising and store presentation, ensuring a luxurious shopping environment.
- Develop and maintain in-depth product knowledge across all collections and brand stories.
- Actively participate in clienteling activities, building strong customer relationships and fostering loyalty.
- Process sales transactions accurately using the POS system and manage returns/exchanges professionally.
- Assist with inventory management, including receiving, tagging, and organizing new merchandise.
- Address customer inquiries and resolve minor issues with professionalism and a customer-first approach.
- Collaborate with team members to achieve sales targets and maintain a positive store atmosphere.
- Stay informed about fashion trends, competitor activities, and industry best practices.
Required Skills
- Proven experience in retail sales, preferably within fashion or luxury goods.
- Strong communication and interpersonal skills, with a friendly and engaging demeanor.
- Demonstrated ability to meet and exceed sales targets.
- Excellent customer service skills and a passion for helping clients find their perfect style.
- Proficiency in basic computer operations and Point-of-Sale (POS) systems.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced retail environment.
- A genuine interest in fashion and current trends.
Preferred Qualifications
- Previous experience in a boutique or high-end retail setting.
- Knowledge of visual merchandising principles.
- Ability to speak multiple local languages (e.g., Yoruba) is a plus.
- Relevant certification or coursework in fashion, retail management, or sales.
Perks & Benefits
- Competitive base salary with attractive commission structures.
- Generous employee discount on our exclusive merchandise.
- Opportunities for professional development and ongoing sales training.
- A vibrant and supportive work environment in a prime Opebi location.
- Potential for career advancement within a growing fashion brand.
- Contribution to a team that values creativity and individuality.
How to Apply
If you are a fashion-forward individual with a passion for sales and customer service, we invite you to take the next step in your career. Please click on the application link below to submit your resume and a brief cover letter outlining why you are the perfect fit for this role. We look forward to reviewing your application!
