About Company
Join Career.zycto, a thriving name in Lagos’s vibrant fashion retail scene, where style meets exceptional service. We’re on a mission to curate unforgettable shopping experiences, offering an exclusive collection of contemporary fashion for discerning clients. Our boutique store, nestled in the heart of Eko Atlantic, is a beacon of elegance and trendsetting. We pride ourselves on fostering a collaborative and inspiring environment where creativity flourishes, and every team member plays a pivotal role in our success. For a fashion sales representative, Career.zycto offers an unparalleled opportunity to grow, influence trends, and connect deeply with the world of high fashion.
Advertisement
Job Description
A dynamic opportunity awaits a passionate Fashion Sales Representative at our exclusive boutique store in the prestigious Eko Atlantic, Lagos. Career.zycto is seeking an enthusiastic and style-savvy individual to elevate our customer experience and drive sales. If you have an innate flair for fashion, a genuine love for connecting with people, and a proven track record in luxury retail, this role is tailor-made for you. As a key member of our team, you will be the face of our brand, embodying elegance, expertise, and unparalleled customer service.
Your mission will be to create memorable shopping journeys for our discerning clientele. This involves more than just selling; it’s about understanding individual styles, offering personalized fashion advice, and cultivating lasting relationships. You will be instrumental in maintaining our boutique’s exquisite aesthetic, ensuring merchandise is beautifully displayed and the store environment reflects our brand’s high standards. We are looking for someone who can seamlessly blend sales targets with an authentic passion for fashion, providing a consultative approach that makes every client feel valued and understood.
This role demands a proactive approach to sales, an eye for detail, and a commitment to exceeding expectations. You will be responsible for processing transactions, managing inventory, and contributing to the overall operational excellence of the boutique. Working within the vibrant setting of Eko Atlantic, you will engage with a diverse clientele, representing a brand synonymous with quality and contemporary style. If you are driven by success, inspired by fashion, and eager to contribute to a growing luxury brand, we invite you to bring your talent to Career.zycto. We offer a supportive environment where your contributions are recognized and your professional growth is encouraged. We value diversity and are committed to creating an inclusive workplace.
Advertisement
Key Responsibilities
- Provide exceptional, personalized customer service and fashion styling advice to clients.
- Achieve and exceed individual and team sales targets through proactive engagement.
- Develop and maintain strong, lasting relationships with clients to build a loyal customer base and encourage repeat business.
- Maintain impeccable visual merchandising standards, ensuring the boutique is consistently clean, organized, and aesthetically pleasing in line with brand guidelines.
- Accurately process sales transactions, including cash, credit, and gift card payments, using point-of-sale (POS) systems.
- Assist with inventory management, including receiving new merchandise, tagging items, conducting stock counts, and organizing storage.
- Stay up-to-date with current fashion trends, product knowledge across all collections, and competitor activities to better inform customers.
- Handle customer inquiries, complaints, and returns professionally and efficiently, striving for customer satisfaction.
- Contribute to a positive, collaborative, and high-energy team environment, supporting colleagues as needed.
- Participate in special events, trunk shows, promotions, and clienteling activities to enhance brand visibility and sales.
- Open and close the boutique, ensuring all security and operational procedures are followed meticulously.
Required Skills
- Proven experience in retail sales, with at least 1 year in a fashion or luxury boutique setting.
- Strong interpersonal and communication skills, both verbal and written, with the ability to engage diverse clientele.
- Excellent customer service orientation with a proactive, empathetic, and engaging approach.
- Demonstrated ability to meet and exceed sales targets and key performance indicators (KPIs).
- Solid understanding of current fashion trends, styling techniques, and garment care.
- Proficiency in using POS systems and basic computer applications (e.g., Microsoft Office Suite).
- High level of personal presentation, grooming, and a professional demeanor.
- Ability to work flexible hours, including evenings, weekends, and public holidays, as per retail demands.
- Strong organizational skills and attention to detail.
Preferred Qualifications
- Tertiary education (OND/HND/B.Sc.) in Fashion, Marketing, Business Administration, or related fields.
- Experience with clienteling and customer relationship management (CRM) tools.
- Multilingual abilities (e.g., French, Yoruba, Igbo) are a significant advantage for our diverse clientele.
- An existing network of high-net-worth clients or strong connections within the fashion enthusiast community.
- Previous visual merchandising experience or a strong understanding of retail display principles.
Perks & Benefits
- Competitive base salary complemented by an attractive commission structure.
- Comprehensive health insurance coverage to ensure your well-being.
- Significant opportunities for professional development and career growth within a dynamic fashion environment.
- Generous employee discounts on our exclusive fashion merchandise.
- A vibrant, stylish, and inspiring work environment located in the prestigious Eko Atlantic.
- Performance-based bonuses for exceeding sales targets.
- Ongoing training programs in sales techniques, styling expertise, and in-depth product knowledge.
- Access to exclusive industry events and fashion insights.
How to Apply
Ready to embark on a stylish career journey with Career.zycto? We invite passionate and driven individuals to apply directly through our online portal. Please click the application link below to submit your resume and a compelling cover letter outlining your relevant experience, your passion for fashion, and why you believe you are the perfect fit for this exciting role. Only shortlisted candidates will be contacted for an interview.
