About Company
Career.zycto is actively seeking dedicated individuals who thrive in a dynamic hospitality environment. For a hotel porter, finding stability and a supportive team is paramount. Here, you’ll discover a community committed to excellence and guest satisfaction, where your hard work is recognized and valued. We understand the importance of a comfortable living situation, offering accommodation to ensure you can focus on delivering outstanding service. Join us and contribute to creating memorable experiences for our guests while building a fulfilling career path in a thriving sector.
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Job Description
We are seeking a diligent and customer-focused Hotel Porter to join a prestigious hotel located in the bustling Challenge area of Ibadan. This pivotal role involves providing exceptional support to our guests, ensuring their stay is seamless, comfortable, and memorable from the moment they arrive until their departure. As a Hotel Porter, you will be the welcoming face of the hotel, assisting with luggage, directing guests, and maintaining the highest standards of presentation and service within the lobby and common areas. This position requires an individual who is physically fit, possesses excellent communication skills, and has a natural inclination for providing outstanding customer service. We are looking for someone who is proactive, observant, and capable of handling multiple tasks efficiently while always maintaining a polite and professional demeanor. The successful candidate will play a crucial role in upholding the hotel’s reputation for impeccable service and creating a positive first impression for all our valued guests. If you are passionate about hospitality and eager to contribute to a team that values dedication and guest satisfaction, we encourage you to apply.
Key Responsibilities
- Greet guests warmly upon arrival and assist with loading and unloading luggage from vehicles.
- Safely transport guest luggage to and from rooms, ensuring items are handled with care.
- Provide guests with accurate information about hotel facilities, services, and local attractions.
- Assist guests with directions and transportation arrangements when requested.
- Maintain the cleanliness and orderliness of the hotel lobby, entrance, and other public areas.
- Run errands for guests or management as needed, ensuring timely completion.
- Respond promptly and efficiently to guest requests, addressing any concerns with professionalism.
- Assist with setting up and breaking down meeting rooms or event spaces as required.
- Report any maintenance issues, safety hazards, or suspicious activities to management immediately.
- Adhere to all hotel policies, procedures, and safety regulations.
Required Skills
- Excellent verbal communication skills
- Strong customer service orientation
- Physical stamina and ability to lift heavy luggage
- Punctuality and reliability
- Ability to work effectively in a team environment
- Basic knowledge of hotel operations
- Problem-solving abilities
Preferred Qualifications
- Previous experience in a hotel or hospitality environment
- Familiarity with the Challenge, Ibadan area
- Ability to speak multiple languages (e.g., Yoruba, Igbo, Hausa alongside English)
- Valid driver's license (not mandatory but a plus for potential errands)
Perks & Benefits
- Competitive salary package
- On-site accommodation provided
- Daily meal allowance
- Health and wellness programs
- Opportunities for career growth and professional development within the hospitality sector
- Supportive and collaborative work environment
- Staff discounts on hotel services
How to Apply
To apply for this exciting opportunity to become a Hotel Porter with accommodation provided, please click on the application link below. We look forward to reviewing your application and potentially welcoming you to our dedicated team.
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