About Company
Are you ready to elevate your hospitality career in a vibrant, supportive environment? Career.zycto connects exceptional talent with leading establishments, fostering growth and professional excellence. We pride ourselves on creating opportunities where dedicated individuals can thrive, contributing to outstanding guest experiences. Join a team where your passion for service is recognized and rewarded, providing a platform for continuous learning and career advancement within Nigeria’s dynamic hospitality sector. Your dedication will be celebrated here, ensuring a fulfilling professional journey, especially for a hotel restaurant server looking for stability and support.
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Job Description
Career.zycto is thrilled to partner with a premier hotel establishment on Ahmadu Bello Way, Victoria Island, to recruit a highly motivated and customer-focused Hotel Restaurant Server. This is an exceptional opportunity for individuals passionate about delivering unparalleled dining experiences in a luxurious setting. As a key member of our dynamic food and beverage team, you will be instrumental in creating memorable moments for our guests, ensuring every interaction reflects the highest standards of hospitality and service excellence that our hotel is renowned for.
In this role, you will be responsible for providing comprehensive table service, from warmly greeting guests and presenting menus to accurately taking food and beverage orders. You will possess an in-depth understanding of our menu offerings, including daily specials, ingredients, and potential allergens, to confidently answer guest inquiries and provide informed recommendations. Precision in relaying orders to the kitchen and bar staff, efficient delivery of meals and drinks, and proactive anticipation of guest needs will be paramount. Beyond serving, you will also be tasked with setting up and breaking down dining areas, maintaining cleanliness and organization, and ensuring all service standards are consistently met or exceeded.
We are looking for a professional who thrives in a fast-paced environment, demonstrates excellent interpersonal skills, and maintains a positive, polished demeanor even during peak hours. Your ability to work cohesively with a diverse team—including chefs, bartenders, and fellow servers—is crucial for fostering a harmonious and productive work atmosphere. Attention to detail, from table presentation to accurate bill processing, is non-negotiable. This position requires someone who is not only skilled in service but also dedicated to continuous learning and professional growth within the hospitality industry.
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Understanding the importance of a comfortable living arrangement, this position uniquely includes accommodation as part of its benefits package, providing a stable and convenient environment for our team members. This allows you to focus wholeheartedly on your career growth and providing exceptional service without the added stress of finding housing in a bustling city like Lagos. If you are a dedicated hospitality professional looking for a long-term career with excellent support and a pathway to advancement, we encourage you to apply. Join us and become a vital part of a team committed to culinary excellence and guest satisfaction.
Key Responsibilities
- Warmly greet guests and present menus upon their arrival.
- Accurately take food and beverage orders, noting any special requests or dietary restrictions.
- Provide detailed information about menu items, daily specials, and beverage selections.
- Deliver food and drinks to tables in a timely and efficient manner.
- Monitor dining area and anticipate guests' needs, refilling beverages and clearing dishes as appropriate.
- Process guest payments accurately using the restaurant's POS system.
- Collaborate effectively with kitchen staff, bartenders, and other servers to ensure smooth service flow.
- Maintain cleanliness and organization of tables, dining areas, and service stations.
- Assist with setting up and breaking down dining rooms for service periods and special events.
- Adhere to all food safety and hygiene regulations.
Required Skills
- Proven experience as a restaurant server in a fast-paced environment.
- Excellent customer service and interpersonal communication skills.
- Ability to work efficiently under pressure and multitask.
- Strong attention to detail and organizational skills.
- Basic math skills for handling payments and making change.
- Reliability and a strong work ethic.
- Professional appearance and demeanor.
Preferred Qualifications
- Previous experience in a hotel or fine dining establishment.
- Knowledge of various POS systems (e.g., Micros, Aloha).
- Ability to speak multiple languages (e.g., French, Yoruba) is a plus.
- Certification in food handling or hospitality training.
Perks & Benefits
- Complimentary staff accommodation provided on-site or nearby.
- Competitive salary and service charge opportunities.
- Daily staff meals provided.
- Professional uniform provided and laundered.
- Comprehensive health insurance.
- Opportunities for career growth and professional development.
- Paid time off and holiday benefits.
How to Apply
To apply for this exciting opportunity, please click on the application link below. We look forward to reviewing your application and potentially welcoming you to our dedicated team.
