About Company
C.H. Robinson is one of the world’s largest third-party logistics (3PL) providers, leveraging our strengths in people, process, and technology to help our customers navigate the complex world of logistics. For over 100 years, we’ve built a global network of experts and innovative technology that fuels the economy and moves the world forward. We believe in providing personalized service and building strong relationships, connecting our customers to a vast network of contract carriers across North America and around the globe. Our diverse team works collaboratively to deliver customized solutions for every freight challenge, from ground transportation to air, ocean, and customs brokerage. At C.H. Robinson, we are committed to fostering an inclusive culture where every employee feels valued and empowered to contribute to our collective success. Join us in shaping the future of global logistics from the comfort of your home office, backed by the support and resources of a global leader.
Job Description
We are seeking a highly organized, detail-oriented, and proactive Remote Logistics Coordinator to join our dynamic team. This full-time position offers the flexibility of working from anywhere within the Overland Park, Kansas area, leveraging cutting-edge technology to connect with our global network. As a Remote Logistics Coordinator, you will play a critical role in managing the end-to-end transportation process for our clients, ensuring the efficient and timely delivery of goods. You will be responsible for coordinating shipments, optimizing routes, tracking cargo movements, and communicating proactively with carriers, clients, and internal teams. This role requires exceptional problem-solving skills, as you will frequently navigate unforeseen challenges such as delays, reroutes, or documentation issues, always striving to find the best solutions while minimizing disruption.
Your day-to-day will involve utilizing our proprietary logistics software and various communication platforms to manage a diverse portfolio of shipments. You will be instrumental in maintaining accurate records, preparing necessary documentation, and ensuring compliance with transportation regulations. Success in this role hinges on your ability to multitask, prioritize effectively, and maintain a high level of accuracy under pressure. We are looking for an individual who thrives in a fast-paced environment, possesses a strong customer service orientation, and is eager to contribute to a team that values innovation and efficiency. While working remotely, you’ll be an integral part of a collaborative team, participating in virtual meetings and receiving continuous support and training to develop your expertise in the logistics industry. This is an excellent opportunity for a professional passionate about logistics to make a significant impact from a remote setting.
Key Responsibilities
- Coordinate the efficient and timely movement of freight, including scheduling pickups and deliveries with carriers.
- Monitor shipment statuses proactively, track cargo, and provide real-time updates to clients and internal stakeholders.
- Resolve logistics issues and discrepancies such as delays, damages, or missed pickups with a solution-oriented approach.
- Maintain accurate records of all logistics activities, including invoices, proofs of delivery, and other essential documentation.
- Communicate effectively and professionally with carriers, vendors, clients, and internal departments.
- Utilize C.H. Robinson's transportation management system (TMS) to optimize routes, manage capacity, and secure cost-effective solutions.
- Ensure compliance with all transportation regulations and company policies.
- Prepare reports and analyses on logistics performance, identifying areas for improvement.
- Collaborate with sales and operations teams to provide exceptional customer service and foster strong client relationships.
- Manage carrier relationships, ensuring performance standards are met and issues are addressed promptly.
Required Skills
- Minimum of 2 years of experience in logistics, transportation, or supply chain coordination.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong organizational skills and meticulous attention to detail.
- Excellent verbal and written communication abilities.
- Proven problem-solving skills and ability to make quick, informed decisions.
- Ability to work independently and manage time effectively in a remote environment.
- Comfortable with technology and quick to adapt to new software platforms.
- High school diploma or equivalent.
Preferred Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Experience with a Transportation Management System (TMS) or other logistics software.
- Familiarity with various modes of transportation (Truckload, LTL, Intermodal, etc.).
- Certification in logistics or supply chain management.
- Experience working in a remote team setting.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off, including vacation, sick leave, and holidays.
- Employee assistance program and wellness initiatives.
- Professional development opportunities and ongoing training.
- Flexible remote work environment.
- Company-provided equipment for your home office.
- Opportunity to work with a global leader in logistics.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights your relevant experience and skills. We look forward to reviewing your application and potentially welcoming you to the C.H. Robinson team!