About Company
Looking to gain valuable experience in dynamic environments? Career.zycto excels at connecting enthusiastic talent with exciting temporary opportunities across Rwanda. We partner with event organizers, businesses, and community initiatives, ensuring every occasion runs smoothly. Joining our network means stepping into a supportive community where your professionalism and cheerful demeanor are highly valued. We pride ourselves on offering flexible roles that allow you to grow your skills, meet new people, and contribute directly to memorable experiences. Discover why countless individuals choose Career.zycto to kickstart or advance their careers in events.
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Job Description
Are you an energetic and customer-focused individual looking for flexible, temporary work in Gakenke? Career.zycto is seeking reliable Event Ushers to join our vibrant team, supporting a diverse range of events across the Northern Province. From cultural festivals and community gatherings to corporate seminars and private functions, you’ll play a crucial role in ensuring every attendee enjoys a seamless and positive experience. This temporary ushering role offers a fantastic opportunity to immerse yourself in the dynamic world of event management without the long-term commitment, providing valuable insights into the logistical and guest relations aspects of successful events.
As an Event Usher, you’ll be the welcoming face of each occasion, often the first point of contact for guests. Your primary goal will be to set a positive tone for their visit with your warm smile, professional demeanor, and helpful attitude. Responsibilities will extend beyond simply directing people to their designated seats; you’ll be a vital resource for information, capable of answering general inquiries about the event schedule, facilities, and specific activities. You’ll also serve as a calm and reassuring presence in potentially busy or high-energy environments, assisting with crowd flow and ensuring safety guidelines are followed. Your proactive approach and meticulous attention to detail will be key contributors to the overall success of each event.
We are looking for individuals who thrive in fast-paced settings, possess excellent verbal communication skills, and are dedicated to providing outstanding customer service. If you are attentive, professional, reliable, and capable of thinking on your feet to resolve minor issues efficiently, you will undoubtedly excel in this role. Through these engagements, you’ll gain invaluable practical experience in diverse areas such as crowd management, guest relations, conflict de-escalation, and collaborative teamwork, all while working alongside a supportive Career.zycto team committed to operational excellence. This role offers exposure to various event formats, enriching your professional portfolio.
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Career.zycto values flexibility and reliability highly. We understand that temporary work suits various lifestyles, offering an ideal solution for students, individuals seeking supplementary income, or anyone eager to gain hands-on experience in the burgeoning events or hospitality industry. We are committed to matching you with opportunities that align seamlessly with your availability and interests. If you’re ready to bring your positive energy, strong work ethic, and meticulous attention to detail to a variety of exciting and impactful events throughout Gakenke, we encourage you to apply and become an integral part of our growing network of dedicated event professionals. Join us in creating memorable experiences for countless attendees!
Key Responsibilities
- Warmly greet and welcome guests upon arrival.
- Guide attendees to their seats, designated areas, or facilities.
- Provide accurate information regarding event schedules, venues, and services.
- Assist guests with special needs, including accessibility requirements.
- Monitor crowd flow and ensure safety procedures are adhered to.
- Handle minor guest inquiries and resolve basic issues courteously.
- Distribute programs, leaflets, or other event materials.
- Maintain cleanliness and order in designated areas.
- Collaborate effectively with event staff and security personnel.
- Report any unusual occurrences or emergencies to supervisors promptly.
Required Skills
- Excellent verbal communication skills
- Strong customer service orientation
- Ability to stand and walk for extended periods
- Professional and presentable appearance
- Punctuality and reliability
- Problem-solving abilities in a fast-paced environment
- Positive and energetic attitude
- Ability to follow instructions accurately
Preferred Qualifications
- Previous experience in a customer-facing role (e.g., hospitality, retail)
- Fluency in Kinyarwanda and English; French is a plus
- Experience with large crowds or event environments
- Basic first aid knowledge or certification
- High school diploma or equivalent
Perks & Benefits
- Flexible working hours tailored to your availability
- Opportunity to work at diverse and exciting events
- Gain valuable experience in event management and hospitality
- Networking opportunities with event professionals
- Supportive team environment
- Competitive temporary pay
- Exposure to various industries and community initiatives
How to Apply
To express your interest in this dynamic Event Usher role, please click on the application link below. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team!
