About Company
Building a robust IT infrastructure requires meticulous governance, and that’s precisely where Career.zycto excels. We offer a dynamic environment perfect for an aspiring IT Governance Support Assistant eager to dive into critical compliance and risk management activities. You’ll join a forward-thinking team dedicated to upholding the highest standards of IT operations, gaining invaluable experience in a supportive culture that values growth and precision. If you’re looking to launch your career in IT governance, contribute to significant projects, and grow your expertise within a leading organization, Career.zycto provides the ideal foundation.
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Job Description
Career.zycto is actively seeking a highly motivated and detail-oriented IT Governance Support Assistant to join our dynamic team located in the bustling Fujairah Free Zone. This role represents a fantastic entry point for an individual with a burgeoning passion for IT operations, robust risk management, and stringent compliance protocols, offering a chance to make a substantial contribution to our organizational framework from day one. As an IT Governance Support Assistant, you will be pivotal in upholding and enhancing the integrity of our IT landscape, playing a crucial role in supporting the continuous implementation, diligent maintenance, and progressive improvement of our comprehensive IT governance policies, critical procedures, and overarching frameworks.
Your daily responsibilities will immerse you in the precise world of IT documentation, where you will assist in the creation, refinement, and distribution of IT policies, operational procedures, and established standards, ensuring they are consistently clear, concise, and readily accessible to all pertinent internal and external stakeholders. A significant portion of your efforts will be dedicated to facilitating the preparation for both internal and external IT audits. This involves meticulously compiling necessary documentation, diligently tracking audit findings, and actively participating in the follow-up process to ensure prompt and effective resolution. The nature of this role demands unwavering meticulousness, exceptional organizational capabilities, and a consistently proactive approach to identifying and solving problems. You will also be instrumental in the accurate maintenance of vital IT asset registers and configuration management databases (CMDBs), tasks that are paramount for ensuring data accuracy and integrity – essential pillars for truly effective governance.
Beyond documentation and audit support, you will actively contribute to the identification, assessment, and strategic mitigation of IT-related risks. This includes assisting in the development and meticulous tracking of risk mitigation plans, providing insights that strengthen our security posture. This position uniquely offers hands-on exposure to diverse facets of IT Governance, Risk, and Compliance (GRC) within a rapidly evolving and technologically advanced environment. You will collaborate closely with various departmental teams, fostering a strong culture of compliance, security, and operational excellence throughout the entire organization. We are keen to welcome a candidate who is eager to learn, enthusiastic about contributing meaningfully, and committed to advancing their career within the fascinating and critical domain of IT governance. Join us and shape the future of IT integrity.
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Key Responsibilities
- Assist in the development, documentation, and maintenance of IT policies, procedures, and standards.
- Support the preparation for internal and external IT audits, including gathering evidence and tracking findings.
- Maintain and update IT asset registers, configuration management databases (CMDBs), and other governance-related documentation.
- Help identify, assess, and monitor IT risks, contributing to the development of mitigation strategies.
- Organize and schedule meetings for the IT Governance, Risk, and Compliance (GRC) team, including agenda preparation and minute-taking.
- Provide administrative support to the IT Governance Manager and team members.
- Assist in data collection and analysis for performance metrics, compliance reporting, and continuous improvement initiatives.
- Ensure proper record-keeping and version control for all IT governance artifacts.
- Collaborate with various departments to ensure adherence to IT governance frameworks and standards.
Required Skills
- Basic understanding of IT governance frameworks (e.g., ITIL, COBIT).
- Exceptional organizational and documentation skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong written and verbal communication abilities.
- Demonstrated attention to detail and accuracy.
- Ability to analyze information and identify key issues.
- Proactive attitude and a willingness to learn and adapt.
Preferred Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Entry-level certification in ITIL Foundation.
- Familiarity with GRC (Governance, Risk, and Compliance) software tools.
- Basic understanding of data privacy regulations (e.g., GDPR, local UAE data protection laws).
- Previous internship or work experience in an IT support or administrative role.
Perks & Benefits
- Competitive annual salary.
- Comprehensive health insurance.
- Annual flight ticket allowance.
- Generous paid time off.
- Visa sponsorship (if applicable).
- Opportunities for professional development and certifications.
- Supportive and collaborative work environment.
- Access to the vibrant Fujairah Free Zone community.
How to Apply
Eager to contribute to our IT governance initiatives? Please click on the link below to submit your application directly. We look forward to reviewing your qualifications.
