About Company
Are you passionate about style and connecting clients with their perfect wardrobe? Career.zycto operates a collection of vibrant, trend-setting fashion boutiques across Lagos, offering a curated selection of contemporary apparel and accessories. We believe fashion is a powerful form of self-expression and our mission is to empower individuals to look and feel their best. Joining us means stepping into an environment where creativity thrives, customer relationships are cherished, and your passion for fashion directly impacts our success. We foster a supportive culture focused on growth, rewarding dedication to exceptional service and a keen eye for emerging trends. Discover a place where your love for fashion meets rewarding career development.
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Job Description
Are you a style enthusiast with a natural flair for connecting with people and a passion for turning fashion dreams into reality? Career.zycto is seeking an energetic and dedicated Fashion Sales Representative to join our dynamic boutique team in Ikeja, Lagos. We are not just selling clothes; we are curating experiences, helping our clients discover their unique style, and building lasting relationships. If you thrive in a fast-paced, customer-centric environment and possess an impeccable sense of style, we invite you to contribute your talent to our growing brand.
As a Fashion Sales Representative, you will be at the forefront of our customer engagement, acting as a style advisor and brand ambassador. Your primary mission will be to create an inviting and personalized shopping experience for every client who walks through our doors. This involves actively listening to their preferences, understanding their lifestyle needs, and expertly guiding them through our carefully curated collections. You’ll provide thoughtful styling advice, suggest complementary accessories, and ensure each customer leaves feeling confident and satisfied with their purchases.
Beyond direct sales, your role extends to maintaining the pristine presentation of our boutique. You’ll assist with visual merchandising, ensuring displays are captivating, organized, and reflect the latest trends and brand aesthetic. Keeping the sales floor immaculate, replenishing stock, and organizing inventory will be a daily part of your routine, contributing to a seamless and enjoyable shopping journey for all. You will also be responsible for processing transactions accurately, handling returns and exchanges efficiently, and managing client data to foster repeat business.
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We are looking for someone who is not only sales-driven but also possesses a genuine love for fashion and a desire to continuously learn and evolve within the industry. You will stay abreast of current fashion trends, seasonal collections, and product knowledge, sharing your expertise enthusiastically with customers and colleagues alike. This role offers an incredible opportunity to develop your sales acumen, cultivate a strong client base, and grow professionally within a supportive and stylish environment. Join us and become a pivotal part of a team dedicated to delivering unparalleled service and making a significant impact on our clients’ personal style narratives.
Key Responsibilities
- Provide exceptional customer service and personalized styling advice to clients.
- Achieve and exceed individual and team sales targets.
- Develop and maintain strong relationships with customers, fostering loyalty and repeat business.
- Maintain an in-depth knowledge of current fashion trends, product features, and brand collections.
- Assist with visual merchandising, ensuring the boutique is aesthetically pleasing and well-organized.
- Process sales transactions accurately using point-of-sale (POS) systems.
- Handle returns, exchanges, and customer inquiries efficiently and professionally.
- Support inventory management, including receiving, replenishing, and organizing stock.
- Ensure the sales floor is clean, tidy, and welcoming at all times.
- Participate in store meetings and training sessions to enhance product knowledge and sales techniques.
Required Skills
- Proven experience in retail sales, preferably in fashion or luxury goods.
- Strong passion for fashion and a keen eye for style.
- Excellent communication and interpersonal skills.
- Demonstrated ability to meet and exceed sales goals.
- Customer-centric approach with a focus on building lasting relationships.
- Proficiency in basic computer operations and POS systems.
- Ability to work effectively in a fast-paced, dynamic retail environment.
- Flexibility to work weekends, holidays, and extended hours as needed.
Preferred Qualifications
- A degree or diploma in Fashion, Marketing, Business Administration, or a related field.
- Experience with visual merchandising techniques.
- Multilingual abilities, particularly in local languages (e.g., Yoruba, Igbo, Hausa) in addition to English.
Perks & Benefits
- Competitive salary with performance-based bonuses.
- Generous employee discounts on our fashion collections.
- Opportunities for career growth and professional development.
- A vibrant and supportive work environment.
- Regular training on new collections and styling techniques.
- Health and wellness benefits (details provided upon offer).
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant sales experience and passion for fashion.
