About Company
Shoprite is Africa’s largest food retailer, committed to providing communities with quality products at the lowest prices. With a strong presence across several African countries, including Lesotho, we are more than just a supermarket; we are an integral part of the communities we serve. Our Teyateyaneng branch is a bustling hub, dedicated to offering a friendly shopping experience and contributing positively to the local economy. We pride ourselves on a culture of teamwork, customer focus, and continuous improvement, fostering an environment where our employees can grow and thrive. Join our team and be part of a company that truly makes a difference in people’s lives every day. We believe in nurturing talent and providing opportunities for our employees to build successful careers within the retail sector. Our commitment extends to our customers, ensuring a clean, safe, and pleasant shopping environment, and to our staff, by promoting a supportive and inclusive workplace culture. At Shoprite Teyateyaneng, you’ll be joining a diverse team driven by shared values of excellence and community engagement.
Job Description
Are you a vibrant, organized, and customer-focused individual looking to be the welcoming face of a dynamic retail environment? Shoprite Teyateyaneng is urgently seeking an enthusiastic Office Receptionist to join our dedicated team. This pivotal role is perfect for someone who thrives in a fast-paced setting, possesses exceptional communication skills, and is committed to providing outstanding administrative support. As our Office Receptionist, you will be the first point of contact for visitors, clients, and internal staff, managing our front desk operations with professionalism and a friendly demeanor. Your day will be diverse, ranging from handling phone calls and managing correspondence to supporting various administrative tasks that keep our operations running smoothly. We are looking for someone who can maintain a tidy and professional reception area, manage schedules, and ensure all inquiries are directed efficiently. If you are proactive, detail-oriented, and eager to contribute to a leading retail brand, we invite you to apply today and become a valued member of the Shoprite Teyateyaneng family. This is an immediate hiring opportunity, so don’t miss out! The successful candidate will play a crucial role in maintaining the professional image of our branch, ensuring a smooth flow of communication and administrative efficiency, thereby supporting the overall success of our retail operations in Teyateyaneng. We are seeking someone who is not only efficient but also possesses a genuine desire to assist others and contribute positively to our team dynamic.
Key Responsibilities
- Warmly greet and welcome all visitors, clients, and staff to the office, providing an excellent first impression.
- Answer, screen, and forward incoming phone calls promptly and professionally, taking messages as necessary.
- Manage incoming and outgoing mail, deliveries, and courier services, ensuring accurate distribution.
- Maintain a tidy, organized, and presentable reception area at all times.
- Schedule and coordinate meetings, appointments, and conference room bookings for management and staff.
- Provide general administrative and clerical support to various departments, including data entry, filing, and document preparation.
- Assist with office supplies inventory management, ordering, and reconciliation to ensure adequate stock levels.
- Handle customer inquiries and direct them to the appropriate personnel or department with efficiency and courtesy.
- Operate standard office equipment, such as printers, scanners, and multi-line phone systems.
- Ensure compliance with office security procedures by monitoring visitor access and issuing visitor badges.
- Assist in organizing company events, internal communications, and staff welfare activities as required.
Required Skills
- Excellent verbal and written communication skills in English and Sesotho.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time management abilities, with a keen eye for detail.
- Professional demeanor with a friendly, welcoming, and approachable attitude.
- Ability to multitask and prioritize tasks effectively in a busy and dynamic environment.
- Attention to detail and accuracy in all administrative duties.
- Problem-solving skills and a proactive approach to daily challenges.
- High level of integrity, discretion, and confidentiality in handling sensitive information.
- Ability to work independently as well as collaboratively within a team.
Preferred Qualifications
- Diploma or Certificate in Office Administration, Secretarial Studies, or a related field.
- Previous experience (1-2 years) in a retail administrative or customer service role.
- Familiarity with basic accounting or invoicing processes.
- Knowledge of the local Teyateyaneng community and cultural nuances.
- Experience with an integrated telephone system.
Perks & Benefits
- Competitive monthly salary package.
- Opportunity to work with a leading African retailer with extensive regional presence.
- Friendly, supportive, and collaborative work environment.
- Opportunities for professional growth and development within the company.
- Employee discount benefits on various products.
- Contribution to a vibrant local community and economy.
- Access to internal training programs to enhance administrative and customer service skills.
How to Apply
If you meet the requirements and are excited to embark on a rewarding career as our Office Receptionist, we encourage you to apply immediately. Please send your comprehensive CV and a cover letter detailing your suitability for this role, highlighting your experience and skills relevant to the position. Ensure your application is submitted promptly by clicking on the link below. We are looking to fill this position as soon as possible.