About Company
At Career.zycto, we are more than just a company; we are a dedicated team driven by efficiency and customer satisfaction. Specialising in optimising logistical operations, we pride ourselves on creating seamless connections between products and people. For a Delivery Support Assistant, this means an environment where your organisational skills and attention to detail directly contribute to our daily success and customer delight. We champion innovation in delivery, offering a dynamic space for those passionate about precision and continuous improvement within a supportive, growth-oriented culture. Join us in shaping the future of logistics support.
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Job Description
Are you a highly organised individual with a keen eye for detail and a passion for ensuring smooth operations? Career.zycto is seeking a dedicated Delivery Support Assistant to join our dynamic logistics team in Garforth, Leeds. In this pivotal role, you will be instrumental in the efficient coordination and execution of our delivery processes, providing crucial support to our drivers and logistics managers. You’ll be the backbone of our daily operations, ensuring that every delivery is managed with precision from dispatch to arrival. This is an exciting opportunity for someone eager to develop their career within a fast-paced and supportive logistics environment, making a tangible impact on our service quality and customer satisfaction. We are looking for a proactive problem-solver who thrives on managing multiple tasks simultaneously and consistently delivers exceptional administrative and operational support. If you’re ready to contribute to a company that values efficiency, teamwork, and continuous improvement, we encourage you to apply and help us keep things moving!
Key Responsibilities
- Provide comprehensive administrative and operational support to the logistics and delivery teams.
- Assist with the scheduling and dispatching of delivery routes, ensuring optimal efficiency and timely departures.
- Act as the primary point of contact for drivers, addressing queries, resolving issues, and providing necessary information throughout their shifts.
- Monitor delivery progress in real-time, tracking vehicles and communicating updates as required.
- Process delivery documentation, including manifests, proof of delivery, and other essential paperwork, ensuring accuracy and compliance.
- Liaise with customers regarding delivery schedules, changes, and service queries, maintaining high levels of customer satisfaction.
- Support inventory management and warehouse coordination efforts to facilitate seamless loading and unloading processes.
- Assist in the investigation and resolution of delivery discrepancies, damages, or delays.
- Maintain accurate records and databases related to all delivery activities and logistics operations.
Required Skills
- Proven experience in an administrative support role, ideally within a logistics or transport setting.
- Exceptional organisational skills and a meticulous attention to detail.
- Strong communication skills, both verbal and written, with the ability to interact effectively with diverse stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
- A proactive approach to problem-solving and decision-making.
Preferred Qualifications
- Previous experience with logistics software or route planning systems.
- Familiarity with local Garforth and Leeds geographical areas.
- GCSEs (or equivalent) including English and Mathematics.
Perks & Benefits
- Competitive salary package.
- Opportunities for professional development and career progression within logistics.
- A supportive and collaborative team environment.
- On-site parking.
- Generous holiday allowance.
- Employee wellness programs.
How to Apply
To express your interest in this exciting Delivery Support Assistant opportunity, please send your CV and a brief cover letter outlining your suitability for the role to the email address provided below. We look forward to hearing from you and discussing how you can contribute to Career.zycto’s success. Please click on the link below to apply for the job.
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