About Company
Empowering businesses through cutting-edge technology solutions is at the core of Career.zycto. We are a dynamic and forward-thinking organization dedicated to innovation and client success, particularly in complex technical integrations. For a Technical Consultant, Career.zycto offers an unparalleled environment to thrive, leveraging your expertise to solve challenging problems and drive tangible business impact. Here, you’ll collaborate with brilliant minds, shape strategic initiatives, and continuously expand your skill set in a supportive, growth-oriented culture. We champion those who seek to make a real difference, providing the platform to transform ideas into reality for a diverse client base.
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Job Description
Are you a seasoned technical expert with a passion for problem-solving and a knack for translating complex technical concepts into actionable strategies for clients? Career.zycto is seeking a dedicated and dynamic Technical Consultant to join our growing team in Outram, Singapore. In this pivotal full-time role, you will serve as a crucial bridge between our clients’ business needs and our cutting-edge technical solutions. You will be instrumental in understanding client challenges, designing tailored technical architectures, and ensuring seamless implementation and adoption of our innovative products and services. This is an exceptional opportunity to apply your deep technical knowledge in a client-facing capacity, driving significant value and fostering strong, lasting relationships. If you thrive in an environment where your expertise directly contributes to client success and business growth, we invite you to explore this exciting challenge. You will be collaborating with diverse teams, including sales, project management, and development, to deliver exceptional results from concept to post-implementation support. This role demands a blend of technical acumen, strategic thinking, and outstanding communication skills to navigate intricate project landscapes and deliver impactful solutions.
Key Responsibilities
- Lead technical requirements gathering, analysis, and solution design workshops with clients.
- Architect and propose robust, scalable technical solutions aligned with client business objectives and system capabilities.
- Oversee and actively participate in the configuration, implementation, testing, and deployment of software solutions.
- Provide expert technical consultation and guidance to clients, ensuring optimal use and understanding of implemented systems.
- Conduct comprehensive technical training and enablement sessions for client teams and internal stakeholders.
- Diagnose and resolve complex technical issues, performing root cause analysis and implementing effective corrective actions.
- Collaborate cross-functionally with sales, project management, and development teams to ensure successful project delivery.
- Create and maintain detailed technical documentation, including solution designs, specifications, and user guides.
- Continuously research and evaluate emerging technologies and industry best practices to enhance service offerings.
Required Skills
- Profound understanding of enterprise software ecosystems, cloud platforms (e.g., AWS, Azure), and database technologies.
- Demonstrated ability to translate complex business problems into clear, actionable technical specifications and designs.
- Exceptional client-facing communication, presentation, and interpersonal skills, fostering strong client relationships.
- Proven experience in solution architecture, technical consulting, or a related role involving direct client engagement.
- Strong analytical and problem-solving capabilities, with meticulous attention to detail.
- Fundamental project management knowledge and experience working within project methodologies.
- Fluent in spoken and written English, with the ability to articulate technical concepts clearly to non-technical audiences.
Preferred Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related technical field.
- Relevant industry certifications (e.g., PMP, ITIL, AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect).
- Experience working with specific industry verticals or enterprise applications (e.g., CRM, ERP, BI platforms).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance coverage.
- Generous annual leave and public holiday schedule.
- Support for continuous professional development and industry certifications.
- Modern office environment in a vibrant central location with excellent connectivity.
- Employee wellness programs and social team-building events.
- Central Provident Fund (CPF) contributions.
- Opportunities for career growth and advancement within a dynamic organization.
How to Apply
Interested candidates are invited to click on the application link below. Please prepare your updated resume and a cover letter detailing your relevant experience and why you are a perfect fit for this role at Career.zycto.
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