About Company
Liquid Intelligent Technologies is a leading pan-African technology group, building Africa’s digital future. Liquid has built Africa’s largest independent fibre network, stretching more than 110,000km, and provides leading-edge digital solutions to businesses and individuals across the continent. With a strong presence in Zimbabwe, Liquid is at the forefront of driving digital transformation, offering a comprehensive suite of services including connectivity, cloud solutions, cyber security, and more. We are a dynamic, innovative, and customer-centric organization committed to empowering communities and businesses through technology. Joining Liquid means being part of a diverse and passionate team dedicated to making a tangible impact in Africa’s rapidly evolving digital landscape. We foster a culture of growth, collaboration, and continuous learning, valuing integrity and excellence in all our endeavors. Come innovate with us!
Job Description
We are seeking a highly organized and technologically proficient Remote Product Demo Coordinator to join our dynamic team in Harare. This pivotal role involves expertly managing the scheduling, preparation, and smooth execution of product demonstrations for our prospective and existing clients across various Liquid Intelligent Technologies solutions. As a Remote Product Demo Coordinator, you will be the lynchpin connecting our sales, pre-sales, and technical teams with our customers, ensuring a seamless and impactful demonstration experience. You will play a crucial part in showcasing the value and innovation of our cutting-edge products and services, directly contributing to our sales pipeline and customer satisfaction. This is an excellent opportunity for someone with exceptional organizational skills, a strong technical aptitude, and a passion for customer engagement to thrive in a remote work environment, leveraging the latest communication and collaboration tools.
Key Responsibilities
- Coordinate and schedule all product demonstrations, ensuring optimal timing and resource allocation for sales and pre-sales teams.
- Prepare and configure demo environments, ensuring all necessary software, data, and presentation materials are ready and functional before each session.
- Act as the primary point of contact for clients regarding demo logistics, sending invitations, reminders, and follow-up communications.
- Provide technical support during live demonstrations, troubleshooting minor issues promptly to maintain a smooth presentation flow.
- Maintain an up-to-date demo calendar, tracking all scheduled demos, attendees, and key outcomes.
- Collaborate closely with sales, marketing, and product teams to understand demo requirements and tailor presentations accordingly.
- Collect and analyze feedback from demos to identify areas for improvement in processes and presentation content.
- Develop and maintain a library of demo assets, scripts, and best practices to ensure consistency and quality.
- Assist in the training and onboarding of new team members on demo coordination processes and tools.
Required Skills
- Proven experience in a coordination or administrative role, preferably within a technology-driven environment.
- Strong technical aptitude and ability to quickly learn new software and product functionalities.
- Exceptional organizational and time management skills with keen attention to detail.
- Excellent written and verbal communication skills, comfortable interacting with clients and internal teams.
- Proficiency in using CRM software (e.g., Salesforce) and virtual meeting platforms (e.g., Zoom, Microsoft Teams).
- Ability to work independently and collaboratively in a remote team setting.
- Problem-solving mindset with the ability to troubleshoot basic technical issues.
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Experience with demo specific software or presentation tools.
- Previous experience in the telecommunications or IT industry.
- Familiarity with network infrastructure, cloud services, or cybersecurity concepts.
- Fluency in additional local languages (e.g., Shona, Ndebele).
Perks & Benefits
- Competitive salary and performance-based incentives.
- Opportunity to work remotely with flexible hours.
- Comprehensive health insurance package.
- Generous paid time off and public holidays.
- Access to ongoing professional development and training opportunities.
- Dynamic and collaborative work environment within a leading African tech company.
- Allowance for home office setup and internet connectivity.
How to Apply
If you are a highly organized, tech-savvy individual looking to make an impact in a fast-paced environment, we encourage you to apply! Please click on the application link below to submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.