About Company
NetSupport Ltd. is a pioneering leader in the development of award-winning desktop management, IT asset management, classroom management, and safeguarding software solutions. With over three decades of innovation, we empower educational institutions and corporate organizations worldwide to efficiently manage their IT infrastructure, enhance learning environments, and ensure digital safety. Our comprehensive suite of products is trusted by millions across diverse sectors, reflecting our commitment to continuous improvement, cutting-edge development, and providing exceptional support to our global customer base. At NetSupport, we foster a dynamic culture rooted in collaboration, innovation, and a strong customer-centric ethos. We embrace the future of remote work and digital engagement, believing that our collective talent, irrespective of geographical location, is key to our ongoing success. Join a company that is making a real difference in how organizations teach, learn, and manage technology.
Job Description
Are you a charismatic communicator with a natural talent for engaging diverse audiences and simplifying complex technical concepts into easily digestible information? Do you thrive in a dynamic, virtual environment, passionate about empowering users through interactive and impactful learning experiences? NetSupport Ltd. is actively seeking a talented and enthusiastic Work from Home Virtual Workshop Host to join our dedicated global team. In this pivotal remote role, you will be the vibrant face and articulate voice behind our online educational and product workshops, delivering engaging and informative sessions that showcase the unparalleled power and utility of NetSupport’s award-winning software solutions.
You will be responsible for guiding participants – who will range from educators and IT professionals to corporate clients across various industries – through live demonstrations, practical, hands-on exercises, and interactive Q&A sessions. Your primary goal will be to ensure every attendee gains valuable insights, practical skills, and confidence in utilizing our platforms effectively. This isn’t merely about presenting; it’s about facilitating a rich, immersive learning journey, fostering a sense of community among participants, and driving product adoption through compelling storytelling and expert guidance. You will play a crucial role in enhancing customer understanding, satisfaction, and ultimately, their long-term success with our tools. We are looking for an individual who can not only translate intricate technical features into tangible benefits but also inspire confidence, actively listen to participant feedback, and create an inclusive, supportive virtual space where every participant feels heard, valued, and empowered to ask questions. If you are an experienced presenter with a deep passion for technology, a flair for education, and a desire to make a tangible impact from the comfort and convenience of your home office, we strongly encourage you to apply and become a key part of our mission.
Key Responsibilities
- Design, prepare, and deliver engaging virtual workshops and webinars on NetSupport products and related technologies.
- Facilitate interactive sessions, live demonstrations, and Q&A segments, ensuring a high level of participant engagement and understanding.
- Develop and update workshop content, presentation materials, and support documentation to reflect product updates and best practices.
- Provide clear, concise, and compelling explanations of complex technical features and their benefits to a non-technical audience.
- Gather feedback from workshop participants to continuously improve content and delivery methods.
- Collaborate with product development, marketing, and sales teams to ensure alignment of workshop content with company goals and customer needs.
- Maintain expert-level knowledge of NetSupport products and relevant industry trends.
- Act as a brand ambassador, representing NetSupport's values and commitment to customer success in all interactions.
Required Skills
- Proven experience (2+ years) in virtual presentation, training, or workshop facilitation.
- Exceptional verbal and written communication skills with a natural ability to engage and explain.
- Proficiency with virtual meeting and webinar platforms (e.g., Zoom, Microsoft Teams, Google Meet).
- Strong technical aptitude and ability to quickly learn new software products.
- Excellent organizational and time management skills, capable of managing multiple projects simultaneously.
- Ability to work independently and as part of a remote team.
- A dedicated home office environment conducive to professional virtual presentations.
Preferred Qualifications
- Bachelor's degree in Education, Communications, Marketing, Information Technology, or a related field.
- Experience with NetSupport products or similar educational/IT management software.
- Background in instructional design or adult learning methodologies.
- Experience in technical writing or content creation for training purposes.
- Certifications in presentation skills or virtual facilitation.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits package.
- Generous paid time off and public holidays.
- Fully remote work model, offering flexibility and work-life balance.
- Opportunities for professional development and continuous learning.
- Contribution to a pension scheme.
- Access to the latest technology and software tools.
- A supportive and collaborative company culture.
How to Apply
To apply for this exciting Work from Home Virtual Workshop Host role, please click on the application link below. Submit your resume along with a cover letter highlighting your experience in virtual facilitation and your passion for engaging audiences. We look forward to reviewing your application!