About Company
Debswana Diamond Company is a 50/50 joint venture between the Government of the Republic of Botswana and De Beers Group. As the world’s leading producer of diamonds by value, Debswana operates four diamond mines in Botswana: Orapa, Letlhakane, Damtshaa, and Jwaneng. We are the largest private sector employer in Botswana and a cornerstone of the nation’s economy and social development. Beyond our core mining operations, Debswana manages extensive residential, commercial, and industrial properties within our mine towns, ensuring a high quality of life for our employees and their families. We are deeply committed to sustainable practices, employee well-being, and contributing positively to the communities where we operate. Joining Debswana means becoming part of a legacy of excellence, innovation, and social responsibility, driving progress in one of Africa’s most stable and prosperous nations.
Job Description
As an On-Site Property Manager with Maintenance Oversight at Debswana’s Orapa operations, you will be a pivotal figure in ensuring the smooth and efficient management of our extensive property portfolio within the vibrant Orapa mine town. This critical role encompasses a wide range of responsibilities, from overseeing day-to-day property operations and fostering positive tenant relations to spearheading proactive and reactive maintenance initiatives across our diverse residential, commercial, and communal facilities. You will be instrumental in upholding Debswana’s exceptionally high standards for property condition, safety, and resident satisfaction, directly impacting the quality of life for our valued employees and their families who contribute to our success.
This role demands a hands-on approach, strong leadership, and an unwavering commitment to operational excellence. You will lead, mentor, and manage a dedicated team of maintenance and administrative staff, foster strong relationships with residents, and collaborate closely with various internal departments and external contractors to deliver superior property services. The Property Manager will be responsible for developing and implementing comprehensive maintenance plans, conducting regular property inspections, managing budgets, and ensuring strict compliance with all relevant housing and safety regulations. You will be expected to proactively identify opportunities for property improvement, drive energy efficiency initiatives, and maintain accurate and detailed records of all property assets and maintenance activities. This is an exciting opportunity for a seasoned property management professional to make a tangible and significant impact in a dynamic, industry-leading environment, contributing directly to the well-being and comfort of a thriving community. Your leadership will ensure that our properties are not just managed efficiently, but are thriving, safe, and comfortable homes and workspaces for those who contribute to the enduring success of Botswana’s world-renowned diamond industry.
Key Responsibilities
- Oversee the daily operations and strategic management of a diverse property portfolio, including residential units, commercial spaces, and communal facilities within the Orapa mine town.
- Lead, mentor, and manage a dedicated team of maintenance technicians, administrative staff, and external contractors, fostering a culture of high performance and continuous improvement.
- Develop, implement, and monitor comprehensive property maintenance programs, including preventative maintenance schedules, routine repairs, and efficient emergency response protocols.
- Conduct regular and thorough property inspections to identify maintenance needs, ensure strict adherence to all safety standards, and maintain the overall aesthetic appeal of properties.
- Manage tenant relations, addressing inquiries, concerns, and requests promptly, professionally, and empathetically to ensure high levels of resident satisfaction.
- Prepare and meticulously manage property budgets, control expenditures, and provide regular, accurate financial reporting to senior management.
- Ensure all properties comply with company policies, local regulations, and national housing and safety standards, particularly within the mining sector context.
- Coordinate and oversee all property repairs, renovations, and upgrades, ensuring projects are completed efficiently, on time, and within allocated budget parameters.
- Maintain accurate and detailed records of property inventory, maintenance history, tenant information, and operational metrics.
- Implement and champion strategies for energy efficiency, waste reduction, and sustainable property management practices.
- Collaborate effectively with other departments, such as HR, Security, and HSE, to ensure a cohesive, safe, and harmonious community environment.
Required Skills
- Minimum of 5 years of progressive experience in property management, with a strong emphasis on maintenance oversight.
- Demonstrated leadership and team management abilities, capable of motivating and developing staff.
- Comprehensive understanding of building systems, maintenance best practices, and relevant safety regulations.
- Exceptional communication, negotiation, and interpersonal skills for effective interaction with residents, staff, and contractors.
- Proficiency in property management software and advanced skills in Microsoft Office Suite (Excel, Word, Outlook).
- Proven ability to manage complex budgets, control costs, and provide accurate financial reporting.
- Strong problem-solving aptitude and the ability to make sound, timely decisions under pressure.
- High level of organizational skills, meticulous attention to detail, and ability to prioritize multiple tasks.
- Valid driver's license.
Preferred Qualifications
- Bachelor's degree in Property Management, Real Estate, Business Administration, or a closely related field.
- Professional certification in Property Management (e.g., Certified Property Manager – CPM, Accredited Residential Manager – ARM).
- Experience working within a remote location or company town environment, particularly in the mining sector.
- In-depth knowledge of local Botswana housing laws, regulations, and cultural nuances.
- Experience managing a large-scale portfolio encompassing both residential and commercial properties.
Perks & Benefits
- Competitive annual salary with performance-based bonuses.
- Comprehensive medical aid and robust wellness programs.
- Generous pension and provident fund contributions.
- Relocation assistance to Orapa (if applicable).
- Subsidized company accommodation within the Orapa mine town.
- Extensive opportunities for professional development and defined career advancement paths.
- Access to state-of-the-art recreational facilities and vibrant community programs.
- A supportive, diverse, and inclusive work environment committed to employee well-being.
How to Apply
Interested candidates are invited to submit their detailed Curriculum Vitae (CV) and a compelling cover letter outlining their suitability and experience for this pivotal role. Please click on the application link below to proceed with your application through our official careers portal. Ensure all required fields are accurately completed and your documents are uploaded.