About Company
HSBC is one of the world’s largest banking and financial services organisations, serving over 40 million customers across 64 countries and territories. Our purpose is to open up a world of opportunity. We’re building a fairer, more diverse, and more sustainable future. With a rich history spanning over 150 years, HSBC operates at the heart of global commerce and finance, providing a comprehensive range of banking services, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. We are committed to fostering an inclusive culture where every employee can thrive, contribute their unique perspectives, and grow professionally. Our presence in Canary Wharf, London, represents a key hub for our global operations, driving innovation and strategic initiatives across our diverse business lines. Join us and be part of a team that is shaping the future of finance, dedicated to making a positive impact on our customers, communities, and the world.
Job Description
We are seeking a highly skilled and experienced Remote HR Training Partner to join our dynamic Human Resources team. This pivotal role will be instrumental in enhancing the capabilities of our global workforce by designing, developing, and delivering impactful HR-related training programs. As a Remote HR Training Partner, you will be responsible for identifying learning needs, creating engaging content for virtual delivery, and facilitating workshops on a wide array of topics, including leadership development, performance management, compliance, diversity & inclusion, and new HR systems or policies. You will collaborate closely with HR Business Partners, Learning & Development specialists, and various business stakeholders across different regions to ensure that our training initiatives are strategically aligned with HSBC’s business objectives and regulatory requirements. This role requires a blend of instructional design expertise, exceptional virtual facilitation skills, and a deep understanding of HR best practices in a complex, multinational environment. The ideal candidate will be adept at leveraging digital learning tools and platforms to create a cohesive and effective remote learning experience, fostering a culture of continuous learning and development within HSBC. Your contribution will directly support our employees’ growth, enhance organizational effectiveness, and uphold our commitment to excellence.
Key Responsibilities
- Conduct thorough training needs assessments in collaboration with HR Business Partners and business leaders to identify skill gaps and development opportunities.
- Design, develop, and update comprehensive training modules, materials, and resources for virtual delivery, utilizing various instructional methodologies including e-learning, virtual workshops, and blended learning solutions.
- Deliver engaging and interactive virtual training sessions on diverse HR topics, ensuring high participant engagement and learning outcomes.
- Evaluate the effectiveness of training programs through participant feedback, performance metrics, and business impact analysis, providing recommendations for continuous improvement.
- Stay abreast of the latest HR trends, learning technologies, and instructional design best practices to ensure our training solutions remain innovative and relevant.
- Collaborate with internal subject matter experts to gather content and ensure accuracy and relevance of training materials.
- Manage and administer learning content within the Learning Management System (LMS), ensuring accessibility and proper tracking of training completion.
- Support the development and implementation of talent management and succession planning initiatives through targeted training programs.
- Contribute to the broader HR strategy by providing insights on learning and development needs and solutions.
Required Skills
- Proven experience (minimum 5 years) in HR training, Learning & Development, or organizational development within a large, complex organization.
- Strong instructional design capabilities, with experience creating engaging and effective e-learning modules and virtual workshop content.
- Exceptional virtual facilitation and presentation skills, with the ability to engage diverse audiences remotely.
- In-depth knowledge of HR principles, practices, and regulatory requirements (e.g., employment law, compliance, D&I).
- Proficiency with Learning Management Systems (LMS) and virtual collaboration tools (e.g., Microsoft Teams, Zoom, Webex).
- Excellent project management skills, with the ability to manage multiple training initiatives simultaneously from conception to completion.
- Outstanding communication, interpersonal, and stakeholder management skills.
- Ability to work independently and collaboratively in a remote team environment.
Preferred Qualifications
- Professional HR or Learning & Development certification (e.g., CIPD Level 5/7, CPTD, ATD certifications).
- Experience working within the financial services industry or another highly regulated sector.
- Master's degree in Human Resources, Organizational Development, Education, or a related field.
- Experience with advanced e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
- Demonstrated experience in coaching and mentoring, or leadership development program delivery.
Perks & Benefits
- Competitive salary and performance-related bonus scheme.
- Comprehensive health and wellness benefits package (medical, dental, vision).
- Generous pension scheme with employer contributions.
- 25 days annual leave, plus public holidays, with the option to buy or sell additional days.
- Flexible working arrangements and support for remote work.
- Extensive professional development and career progression opportunities within a global organization.
- Employee assistance program offering confidential support and advice.
- Discounted financial products and services.
- Volunteering opportunities and community engagement programs.
How to Apply
To apply for this exciting opportunity as a Remote HR Training Partner, please click on the application link below. You will be redirected to the HSBC careers portal where you can submit your CV and a compelling cover letter outlining your experience and suitability for this role. We encourage you to highlight your expertise in virtual training delivery and instructional design.