About Company
Join a dynamic team where your dedication to service truly shines. Career.zycto is a leading recruitment partner committed to connecting exceptional talent with thriving hospitality environments across Nigeria. We believe that the heart of any successful hotel lies in its dedicated support staff, and we strive to foster careers where individuals feel valued, empowered, and have opportunities for growth. For passionate individuals looking to make a tangible impact in the bustling Marina, Lagos Island, we offer pathways to rewarding roles within premier establishments. Discover a place where your hard work is recognized and celebrated.
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Job Description
Are you a diligent, customer-focused individual passionate about delivering exceptional service within a vibrant hospitality setting? Career.zycto is seeking dedicated Hotel Support Staff to join a prestigious hotel operation located in the bustling Marina, Lagos Island. This is a fantastic opportunity for individuals who thrive in a fast-paced environment and are committed to ensuring guests have a seamless and memorable experience. As Hotel Support Staff, you will be an integral part of the team, responsible for maintaining high standards of cleanliness, assisting with various operational needs, and providing friendly, efficient support across different departments. We are looking for someone with a keen eye for detail, a proactive approach to problem-solving, and a genuine desire to contribute to a world-class guest experience. With a focus on teamwork and continuous improvement, this role offers stability and the chance to develop valuable skills in the dynamic hotel industry. The provided accommodation further enhances this attractive package, allowing you to focus on your career without the daily commute hassle. If you’re ready to embark on a fulfilling career in hospitality and become a vital part of a welcoming and professional team, we encourage you to apply.
Key Responsibilities
- Perform routine cleaning tasks in guest rooms, public areas, and back-of-house facilities according to established standards.
- Replenish guest room amenities and ensure all items are in good working order.
- Assist with laundry operations, including sorting, washing, folding, and distributing linens.
- Support kitchen and dining room staff with dishwashing, basic food preparation, and maintaining cleanliness of food service areas.
- Respond promptly and courteously to guest requests, relaying complex issues to appropriate management.
- Maintain inventory of cleaning supplies and report shortages to supervisors.
- Adhere to all health, safety, and hygiene regulations.
- Assist with luggage handling and guest transportation when required.
- Collaborate effectively with team members across various departments to ensure smooth operations.
- Identify and report maintenance issues or safety hazards.
Required Skills
- Proven ability to work independently and as part of a team.
- Strong attention to detail and a commitment to high standards of cleanliness.
- Excellent communication and interpersonal skills.
- Reliable, punctual, and a strong work ethic.
- Ability to follow instructions and procedures accurately.
- Physical stamina to perform duties that may involve standing, walking, bending, and lifting.
Preferred Qualifications
- Previous experience in a hotel, hospitality, or customer service role.
- Basic understanding of hotel operational procedures.
- Familiarity with cleaning equipment and techniques.
- Fluency in local Nigerian languages in addition to English.
Perks & Benefits
- Competitive monthly salary.
- On-site accommodation provided.
- Opportunities for career development and training.
- Supportive and collaborative work environment.
- Access to staff meals during shifts.
- Health and safety compliant workplace.
How to Apply
To seize this exciting opportunity, please click on the application link below to submit your resume and a brief cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!
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