About Company
Career.zycto is a dynamic and forward-thinking organization dedicated to fostering growth and innovation within the financial sector in Benin City. We pride ourselves on creating an environment where talent thrives, and every team member contributes to our collective success. Our focus on operational excellence ensures we deliver seamless service to our stakeholders, underpinned by cutting-edge technology and a commitment to continuous improvement. We believe in empowering our employees, providing them with the tools and opportunities to excel and build meaningful careers. Join us and become part of a team that is reshaping the future of banking operations.
Advertisement
Job Description
A phenomenal opportunity awaits a diligent and detail-oriented individual to join Career.zycto as a Banking Operations Assistant. This full-time, on-site role is pivotal to the smooth functioning of our daily banking operations, ensuring efficiency, accuracy, and compliance across all processes. As an integral part of our dynamic team in Benin City, situated on Sapele Road, you will be at the very heart of our transactional flow, playing a crucial role in maintaining robust operational standards and delivering exceptional support that underpins our client satisfaction.
The Banking Operations Assistant will be instrumental in processing a diverse range of financial transactions, including deposits, withdrawals, transfers, and remittances, with meticulous attention to detail. You will be responsible for reconciling accounts daily, investigating discrepancies, and resolving operational queries swiftly and effectively. Managing customer inquiries related to account status, transaction details, and general operational procedures will also be a key component, requiring excellent communication and problem-solving skills. Ensuring strict adherence to all internal policies, operational guidelines, and relevant regulatory requirements, such as anti-money laundering (AML) and know-your-customer (KYC) protocols, is paramount in this role.
We are looking for someone who thrives in a fast-paced and structured environment, possesses excellent analytical skills, and is deeply committed to upholding the highest levels of integrity and professionalism in all dealings. This position offers a unique chance to gain hands-on experience in various facets of banking operations, from back-office support functions to direct involvement in front-line process enhancement and automation initiatives. You will be exposed to diverse banking products and services, deepening your understanding of the financial ecosystem.
Advertisement
You will collaborate closely with other departments, including customer service, compliance, IT, and finance, to streamline workflows, identify areas for process improvement, and resolve operational issues promptly. Your contribution will directly impact our ability to serve our clients effectively and maintain our reputation for reliability and efficiency in the competitive financial market. Career.zycto is deeply committed to your professional development, offering continuous learning opportunities, access to industry-specific training, and a clear path for career progression within the financial services industry. If you are passionate about precision, eager to learn, possess a proactive attitude, and are ready to make a significant impact in a growth-oriented organization, we encourage you to apply and help us build a more efficient, responsive, and secure banking future for our community in Benin City.
Key Responsibilities
- Process daily financial transactions accurately and efficiently.
- Reconcile bank accounts, statements, and other financial records.
- Investigate and resolve discrepancies in transactions or accounts.
- Respond to customer inquiries regarding operational matters via various channels.
- Ensure strict compliance with internal policies, procedures, and regulatory requirements (AML, KYC).
- Prepare and maintain accurate records and reports related to banking operations.
- Collaborate with internal departments to streamline processes and resolve operational issues.
- Assist in the implementation of new operational procedures or technologies.
- Identify and report potential risks or fraudulent activities.
- Maintain confidentiality and security of customer information and financial data.
Required Skills
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Strong numerical and analytical skills
- Excellent attention to detail and accuracy
- Ability to work effectively in a fast-paced environment
- Strong written and verbal communication skills
- Problem-solving capabilities
- High level of integrity and ethical conduct
- Ability to work independently and as part of a team
Preferred Qualifications
- Bachelor's degree or HND in Banking & Finance, Accounting, Business Administration, or a related field
- Prior internship or entry-level experience in a financial institution
- Familiarity with banking software or core banking systems
- Knowledge of Nigerian financial regulations and compliance standards
Perks & Benefits
- Competitive salary and performance bonuses
- Comprehensive health insurance package
- Paid time off and holidays
- Professional development and training opportunities
- Career growth and advancement prospects
- Supportive and collaborative work environment
- Employee wellness programs
How to Apply
Ready to launch your career in banking operations? We invite qualified candidates to submit their applications by clicking on the link below. Please ensure your resume highlights your relevant skills and experience for this role. We look forward to reviewing your application!
