About Company
Econet Wireless Zimbabwe is a leading telecommunications company in Zimbabwe, committed to empowering individuals and businesses through innovative digital solutions. With a vast network and a diverse portfolio of services spanning mobile, internet, and payment solutions, we are at the forefront of driving digital transformation across the nation. Our mission is to provide reliable, accessible, and cutting-edge communication technologies that enhance daily lives and foster economic growth. We pride ourselves on a culture of innovation, excellence, and a deep commitment to our customers and the communities we serve. Joining Econet means being part of a dynamic team dedicated to pushing boundaries and shaping the future of connectivity in Zimbabwe, making a tangible impact on millions of lives.
Job Description
Are you an experienced and visionary Workflow Automation Engineer ready to lead transformative initiatives? Econet Wireless Zimbabwe is seeking a highly skilled Senior Workflow Automation Engineer to join our innovative team in Chitungwiza. In this pivotal role, you will be responsible for designing, developing, and implementing robust automation solutions that streamline critical business processes, enhance operational efficiency, and drive strategic growth across various departments. You will work closely with cross-functional teams, including IT, operations, and customer service, leveraging your expertise in Robotic Process Automation (RPA), API integrations, and low-code platforms to identify automation opportunities and deliver scalable, impactful solutions that directly contribute to our business objectives. This role demands a proactive problem-solver with a strong technical background, exceptional communication skills, and an unwavering passion for optimizing workflows to achieve significant, measurable business outcomes. Beyond just building solutions, you will champion automation best practices, mentor junior team members, and play a crucial role in shaping the future of our enterprise-wide automation strategy, fostering a culture of efficiency and digital innovation within Econet Wireless Zimbabwe. Your contributions will directly impact how we operate, serve our customers, and maintain our position as a market leader.
Key Responsibilities
- Lead the analysis, design, development, and deployment of complex workflow automation solutions using RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism) and other automation technologies.
- Collaborate with business stakeholders to gather requirements, understand current processes, identify automation opportunities, and define optimal automation strategies.
- Develop, test, and maintain robust and scalable automation scripts, bots, and integrations, ensuring high performance and reliability.
- Integrate automation solutions with existing enterprise systems, APIs, and databases to create seamless end-to-end workflows.
- Establish and enforce automation best practices, coding standards, and security protocols across all automation initiatives.
- Provide technical leadership, mentorship, and guidance to junior automation engineers, fostering a culture of continuous learning and improvement.
- Monitor and troubleshoot deployed automation processes, ensuring minimal disruption and maximum uptime.
- Conduct thorough testing, debugging, and quality assurance for all automation solutions.
- Create comprehensive documentation for automation designs, processes, and operating procedures.
- Stay updated with the latest trends and advancements in workflow automation and intelligent automation technologies.
- Contribute to the strategic planning and roadmap development for enterprise-wide automation efforts.
Required Skills
- Minimum of 5 years of professional experience in workflow automation, RPA development, or similar roles.
- Proficiency in at least one major RPA platform (e.g., UiPath, Automation Anywhere, Blue Prism).
- Strong programming skills in languages such as Python, C#, Java, or JavaScript.
- Extensive experience with API integrations (REST, SOAP) and web services.
- Solid understanding of database concepts and experience with SQL (e.g., MySQL, PostgreSQL, SQL Server).
- Demonstrated ability to analyze complex business processes and identify suitable automation candidates.
- Experience with version control systems (e.g., Git).
- Excellent problem-solving, analytical, and critical thinking skills.
- Strong communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders.
- Proven ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
- Relevant RPA certifications (e.g., UiPath Advanced Developer, Automation Anywhere Certified Master RPA Developer).
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and their automation services.
- Familiarity with low-code/no-code platforms and business process management (BPM) tools.
- Experience in the telecommunications industry or a similarly complex enterprise environment.
- Project management experience with a track record of successfully delivering automation projects.
Perks & Benefits
- Competitive salary package.
- Comprehensive health insurance and wellness programs.
- Generous paid time off and public holidays.
- Pension and retirement planning benefits.
- Opportunities for professional development, training, and certifications.
- Access to cutting-edge technologies and innovative projects.
- A dynamic, collaborative, and inclusive work environment.
- Employee discount programs on company services.
- Work-life balance initiatives.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights your experience with workflow automation, your technical proficiencies, and how your skills align with our mission. We look forward to reviewing your application!