About Company
Songea General Supplies Ltd. is a well-established and reputable company based in Songea, Ruvuma Region, committed to providing a wide array of essential services to our community. For over a decade, we have built a strong reputation for reliability, quality, and an unwavering commitment to customer satisfaction. Our diverse operations span across various sectors, including logistics, procurement, and professional facility management services, where we pride ourselves on maintaining exceptional standards of hygiene and order. We believe that a clean and well-maintained environment is fundamental to productivity, health, and well-being, and our dedicated team works tirelessly to uphold these values. At Songea General Supplies Ltd., we foster a supportive and collaborative work environment, encouraging professional growth and celebrating the contributions of every team member. Join us and be part of a company that is making a tangible difference in Songea and the surrounding Ruvuma Region.
Job Description
We are actively seeking an experienced and highly motivated Cleaning Supervisor to lead our dedicated Janitorial Team in Songea, Ruvuma Region. This pivotal role requires an individual with a proven track record in supervising cleaning operations, ensuring the highest standards of cleanliness, hygiene, and presentation across various client sites, which may include corporate offices, retail spaces, educational institutions, and residential complexes. As a Cleaning Supervisor, you will be the cornerstone of our operations, responsible for the day-to-day management of our cleaning staff, including scheduling, training, performance monitoring, and ensuring adherence to safety protocols and company policies. Your leadership will be crucial in fostering a positive and productive work environment, motivating your team to achieve excellence, and providing continuous guidance and support. You will be instrumental in conducting regular site inspections, identifying areas for improvement, managing cleaning supplies and equipment inventory, and implementing efficient cleaning methodologies to optimize team performance and resource utilization. This role demands a proactive problem-solver with exceptional organizational skills and a keen eye for detail, capable of managing multiple priorities and adapting to changing operational needs. The successful candidate will be the primary point of contact for clients regarding cleaning services, requiring strong interpersonal and communication skills to build and maintain positive relationships, address concerns promptly, and ensure client satisfaction. If you are passionate about cleanliness, possess strong leadership abilities, and are ready to take on a challenging yet rewarding role with a growing company committed to quality, we encourage you to apply. This is an excellent opportunity to make a significant impact on our service delivery and contribute to the overall success of Songea General Supplies Ltd. and our clients in the Ruvuma Region.
Key Responsibilities
- Lead, train, and supervise a team of janitorial staff, ensuring high levels of performance and adherence to company standards.
- Develop and manage work schedules, allocate tasks, and monitor team productivity to meet operational deadlines and client expectations.
- Conduct regular inspections of client premises to ensure cleaning quality meets or exceeds established benchmarks.
- Manage inventory of cleaning supplies and equipment, placing orders as needed and ensuring proper storage and maintenance.
- Implement and enforce health and safety regulations, ensuring all team members are trained and comply with safety procedures.
- Provide ongoing training and professional development to the janitorial team, focusing on best practices and new techniques.
- Address client feedback and concerns promptly and professionally, resolving issues to ensure complete client satisfaction.
- Prepare daily and weekly reports on team activities, attendance, supply usage, and any incidents.
- Operate and maintain a variety of cleaning equipment safely and efficiently.
- Foster a positive and collaborative team environment, promoting respect and teamwork.
- Ensure compliance with all company policies and procedures, as well as local regulations.
Required Skills
- Proven experience (minimum 3 years) in a supervisory role within cleaning, janitorial, or facilities management services.
- Strong leadership and team management abilities with a focus on motivation and performance.
- Excellent communication and interpersonal skills, both verbal and written, in English and Swahili.
- Exceptional organizational and time management capabilities.
- A keen eye for detail and a commitment to maintaining high standards of cleanliness.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite) for reporting and scheduling.
- Ability to work independently and make sound decisions in a fast-paced environment.
- Knowledge of various cleaning chemicals, tools, and equipment, and their safe application.
- Valid driver's license and ability to travel to various client sites within Songea and surrounding areas.
Preferred Qualifications
- Diploma or Certificate in Facilities Management, Hospitality, or a related field.
- Certification in occupational health and safety (e.g., OSHA, NEBOSH) or relevant local certifications.
- Experience with sustainable cleaning practices and eco-friendly products.
- First Aid and CPR certification.
Perks & Benefits
- Competitive monthly salary commensurate with experience.
- Opportunities for professional growth and development within a growing company.
- Health insurance benefits.
- Paid time off and public holidays.
- Supportive and collaborative work environment.
- Company-provided work tools and uniforms.
- Direct impact on client satisfaction and operational excellence.
How to Apply
Interested and qualified candidates are invited to apply for this exciting opportunity. Please click on the application link below to submit your detailed CV and a cover letter outlining your experience and suitability for the role. We look forward to hearing from you!