About Company
XPS Pensions Group is a leading UK pension consulting and administration firm, dedicated to helping trustees, employers, and individuals achieve the best outcomes for their pension schemes and financial futures. With a national presence and a client-centric approach, we pride ourselves on our innovative solutions, expert advice, and robust administration services. Our collaborative culture fosters an environment where talent thrives, and every team member contributes to making a tangible difference in the lives of millions. We believe in empowering our colleagues with the flexibility and resources needed to excel, which is why we’re excited to offer this remote opportunity. Join a company that values expertise, integrity, and a proactive approach to pension management, consistently recognised for our commitment to both clients and our people.
Job Description
Are you a meticulous and experienced pension professional seeking a challenging yet rewarding remote role? XPS Pensions Group is looking for a dedicated Remote Pension Administration Executive to join our dynamic and supportive team. In this pivotal role, you will be instrumental in the day-to-day administration of a diverse portfolio of defined benefit and defined contribution pension schemes. Working remotely, you will be responsible for ensuring the accurate and timely processing of member events, maintaining scheme records, and providing exceptional service to both trustees and scheme members. This position demands a high level of technical proficiency in pension regulations, strong analytical skills, and an unwavering commitment to detail. You will be a key point of contact for complex member queries, performing intricate calculations and staying abreast of legislative updates, requiring excellent communication and problem-solving abilities. While working from home, you will be fully integrated into our broader administration team, benefiting from regular virtual team meetings, collaborative tools, and continuous professional development opportunities. We are looking for someone who thrives in an autonomous environment but also values teamwork and shared success, contributing actively to our collective goals. If you are passionate about pension administration, committed to accuracy, and ready to embrace the flexibility of remote work, we invite you to contribute your expertise to a firm that is shaping the future of pensions in the UK. This is an excellent opportunity for a professional looking to advance their career within a supportive and forward-thinking organisation, making a real impact from anywhere within the UK.
Key Responsibilities
- Process a wide range of pension scheme events accurately and efficiently, including joiners, leavers, retirements, transfers, and deaths.
- Perform complex benefit calculations (e.g., revaluations, increases, transfers out) ensuring full compliance with scheme rules and legislation.
- Respond to member and trustee queries via phone, email, and letter, providing clear, concise, and professional information.
- Maintain accurate and up-to-date member records on administration systems, performing regular data reconciliations.
- Assist with annual renewals, benefit statements, trustee reports, and other cyclical administration tasks.
- Interpret and apply scheme rules and legislative requirements, including GDPR and the Pensions Act, to all aspects of administration.
- Identify, investigate, and escalate complex issues or potential risks to senior colleagues, proposing solutions where appropriate.
- Contribute to continuous process improvements and system enhancements to optimise efficiency and service delivery.
- Participate actively in training and development to enhance personal knowledge and skills in pension administration.
- Support colleagues and foster a collaborative remote working environment.
Required Skills
- Proven experience (minimum 3 years) in UK pension administration for Defined Benefit and/or Defined Contribution schemes.
- Strong understanding of current UK pension legislation and regulatory framework.
- Exceptional attention to detail and a high level of accuracy in all work performed.
- Excellent numerical and analytical skills, capable of complex calculations.
- Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook.
- Ability to communicate complex information clearly and concisely, both verbally and in writing.
- Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.
- Ability to work independently and maintain productivity in a remote working environment.
- Demonstrated problem-solving aptitude and a proactive approach to challenges.
Preferred Qualifications
- Relevant professional qualification (e.g., PMI Award, Certificate, or Diploma in Pensions Administration).
- Experience with specific pension administration software platforms (e.g., Altair, Profund).
- Previous experience in a client-facing or advisory role within pensions.
- Familiarity with pension scheme accounting principles and financial reporting.
Perks & Benefits
- Competitive salary and an attractive annual bonus scheme based on performance.
- Generous employer pension contribution scheme, helping you plan for your future.
- Comprehensive private medical insurance for you and your family.
- 25 days annual leave, plus bank holidays, with the option to purchase additional days.
- Life assurance and income protection for peace of mind.
- Flexible working arrangements that support a healthy work-life balance.
- Extensive professional development opportunities, including funding for relevant professional qualifications.
- Access to our Employee Assistance Programme (EAP) for confidential wellbeing and support services.
- Regular virtual social events and team building activities to foster connection.
- Technology allowance for home office setup and ongoing support.
How to Apply
If you are ready to take on this exciting remote opportunity and contribute your expertise to a leading pension consultancy, please click on the application link below. We encourage you to submit your detailed CV and a cover letter outlining your relevant experience and why you are a great fit for XPS Pensions Group.