About Company
Are you an aspiring professional seeking a foundational role in healthcare administration? Career.zycto is an innovative organization deeply committed to fostering talent and operational excellence within the healthcare support sector. We pride ourselves on creating a supportive environment where new team members, like our Medical Records Clerks, can thrive, learn, and contribute meaningfully from day one. Joining us means becoming part of a team that values precision, patient privacy, and continuous improvement. We offer a clear pathway for growth, making us an ideal launchpad for your career in medical administration, right here in Alexandra.
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Job Description
Career.zycto is seeking a dedicated and meticulous Medical Records Clerk to join our dynamic team in Alexandra, Singapore. This is an excellent entry-level opportunity for individuals looking to start their career in the vital field of healthcare administration. As a Medical Records Clerk, you will play a crucial role in maintaining the integrity, accuracy, and accessibility of patient health information, which is fundamental to quality patient care and operational efficiency. You will be responsible for a variety of tasks that ensure all medical records are organized, up-to-date, and compliant with privacy regulations.
Your day-to-day work will involve handling confidential patient data, from filing and retrieving physical documents to updating electronic health records (EHR) systems. This role demands exceptional attention to detail, a strong sense of responsibility, and a commitment to upholding patient privacy. You will work closely with medical professionals, administrative staff, and other departments, contributing directly to the smooth operation of our healthcare services. This position offers invaluable experience in a fast-paced environment and provides a solid foundation for those interested in pursuing further careers in health information management, medical coding, or healthcare administration. If you are a highly organized individual with a passion for precision and a desire to contribute to a healthcare setting, we encourage you to apply and grow with us at Career.zycto.
Key Responsibilities
- Organize and maintain patient medical records, both physical and electronic, ensuring accuracy and completeness.
- Retrieve and deliver medical records promptly upon request by authorized personnel.
- File patient information, including lab results, physician's notes, and diagnostic reports, in the appropriate sections of medical charts.
- Ensure strict confidentiality and adherence to all data privacy regulations (e.g., PDPA in Singapore).
- Assist with scanning, indexing, and archiving of patient documents.
- Update and maintain electronic health record (EHR) systems with new patient information.
- Audit medical records for compliance with internal policies and regulatory standards.
- Prepare records for transfers, disclosures, or review, ensuring all necessary consent and documentation are in place.
- Respond to inquiries regarding patient records from authorized staff in a professional and timely manner.
- Collaborate with clinical and administrative teams to resolve discrepancies or missing information in patient records.
Required Skills
- High school diploma or equivalent.
- Basic computer proficiency (Microsoft Office Suite, data entry).
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Discretion and respect for patient confidentiality.
- Good verbal and written communication skills in English.
Preferred Qualifications
- Prior experience in an administrative or office support role.
- Familiarity with medical terminology.
- Knowledge of healthcare privacy regulations (e.g., PDPA).
- Proficiency in using electronic health record (EHR) systems.
- Relevant certification in office administration or medical records management.
Perks & Benefits
- Comprehensive health and dental coverage.
- Annual leave and public holidays.
- Opportunities for professional development and training.
- Supportive work environment with mentorship opportunities.
- Employee assistance program.
- Convenient location with easy access to public transport.
- Annual performance bonus based on company and individual performance.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights any relevant skills or experiences, even if informal, that align with the responsibilities of a Medical Records Clerk.
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