About Company
Career.zycto champions the pivotal role of seamless administrative support in the healthcare sector. We are a dynamic firm dedicated to fostering environments where efficiency meets compassion, ensuring every patient interaction and operational task contributes to superior care outcomes. Joining us means stepping into a supportive ecosystem where your growth is prioritized, and your contributions directly impact the well-being of communities. For an entry-level professional passionate about making a difference, Career.zycto offers an unparalleled launchpad for a rewarding career journey in healthcare administration. We believe in nurturing talent from the ground up.
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Job Description
Career.zycto is seeking a highly motivated and detail-oriented individual to join our team as a Healthcare Admin Support – Entry Role. This is an exceptional opportunity for someone looking to start their career in the dynamic and essential healthcare industry. Based in our vibrant Mount Faber, Singapore office, you will play a crucial role in ensuring the smooth and efficient operation of our administrative processes, directly supporting our healthcare professionals and contributing to a positive experience for all stakeholders.
In this foundational role, you will be the backbone of our operational excellence, providing essential administrative assistance that underpins our commitment to high-quality service. Your day-to-day will involve a diverse range of tasks, from managing patient records with utmost confidentiality to coordinating appointments and handling communications. This position offers a unique chance to learn the intricacies of healthcare administration from experienced professionals, developing a robust skill set that is highly valued across the sector. We are not just looking for someone to fill a position; we are looking for a future leader who is eager to grow, embrace new challenges, and contribute to a team that truly makes a difference.
You will gain invaluable exposure to various aspects of healthcare operations, including patient flow management, compliance procedures, and the application of administrative software. Career.zycto is committed to your professional development, offering mentorship and training opportunities designed to equip you with the knowledge and confidence to excel. If you possess a keen eye for detail, excellent communication skills, and a genuine desire to support others in a fast-paced environment, this entry-level role is your gateway to a fulfilling career. Join us in shaping the future of healthcare support, one organized task and one positive interaction at a time.
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Key Responsibilities
- Manage and organize patient records and other sensitive information, ensuring strict confidentiality and accuracy.
- Schedule and confirm appointments, manage calendars for healthcare professionals, and coordinate meetings.
- Handle incoming calls, emails, and inquiries, providing professional and courteous assistance to patients and internal staff.
- Perform data entry tasks accurately and efficiently into electronic health record (EHR) systems or other databases.
- Assist with preparing documents, reports, presentations, and correspondence.
- Maintain office supplies inventory and place orders as needed.
- Support billing and insurance claim processing, including verification of patient information.
- Ensure the reception and waiting areas are tidy and welcoming.
- Follow up on administrative tasks, ensuring timely completion and adherence to deadlines.
- Adhere to all healthcare regulations, policies, and procedures, including HIPAA (or local equivalent) and patient privacy guidelines.
Required Skills
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills in English.
- Proficiency in basic computer applications, including Microsoft Office Suite (Word, Excel, Outlook).
- High level of accuracy and attention to detail.
- Ability to maintain strict confidentiality.
- A proactive and positive attitude with a strong work ethic.
- Ability to work effectively both independently and as part of a team.
Preferred Qualifications
- Prior experience in an office administrative role (even non-healthcare related) or customer service.
- Familiarity with medical terminology or healthcare environments.
- Knowledge of an additional language (e.g., Mandarin, Malay, Tamil) to serve a diverse patient population.
- Relevant certification or diploma in office administration, healthcare administration, or a related field.
Perks & Benefits
- Comprehensive health and dental insurance.
- Generous paid time off and public holidays.
- Opportunities for professional development and training in healthcare administration.
- Mentorship programs to support career growth.
- Employee wellness programs.
- Vibrant and supportive work environment.
- Convenient location with good public transport access.
How to Apply
Eager to launch your career in healthcare administration with a supportive team? Please click on the link below to submit your resume and a cover letter detailing your interest in this entry-level role and why you believe you’d be a great fit for Career.zycto.
