About Company
Career.zycto is actively seeking driven and experienced leaders to join our esteemed client’s vibrant culinary team. We pride ourselves on connecting top talent with exceptional opportunities in Nigeria’s thriving hospitality sector. For us, it’s about fostering environments where professionals can genuinely thrive, lead with confidence, and make a significant impact. We understand the unique demands of restaurant operations and are committed to supporting our employees’ well-being and career progression, ensuring a stable and rewarding journey within the industry. Join us to elevate your career.
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Job Description
Are you a highly motivated and experienced individual with a passion for exceptional dining experiences and a knack for team leadership? Career.zycto is delighted to be recruiting on behalf of a distinguished client in the vibrant Magodo, Lagos area, for a dedicated Restaurant Supervisor. This pivotal role is perfect for a professional eager to oversee daily restaurant operations, ensuring seamless service, impeccable customer satisfaction, and optimal staff performance. You will be instrumental in maintaining the high standards of quality and efficiency that our client’s establishment is renowned for.
As a Restaurant Supervisor, you will be the linchpin between management and the front-line team, fostering a positive work environment while skillfully handling operational challenges. This role offers an incredible opportunity to hone your leadership skills, contribute directly to the success of a thriving restaurant, and enjoy the added benefit of staff accommodation provided, ensuring convenience and peace of mind in one of Lagos’s most sought-after neighborhoods. We are looking for someone who can inspire, train, and manage a diverse team, all while upholding the highest levels of service and operational excellence. If you are ready to take on a challenging yet rewarding position where your contributions are valued and your growth is encouraged, we invite you to apply.
Key Responsibilities
- Supervise and coordinate daily restaurant operations, including front-of-house and back-of-house activities.
- Lead, mentor, and motivate a team of waiters, hostesses, and support staff to deliver outstanding customer service.
- Ensure all staff adhere to company policies, service standards, and health and safety regulations.
- Handle customer inquiries, complaints, and feedback promptly and professionally to ensure guest satisfaction.
- Assist in staff scheduling, performance evaluations, and training initiatives.
- Monitor inventory levels of supplies and equipment, assisting with ordering and stock control.
- Oversee cash handling procedures, including till reconciliation and daily sales reports.
- Maintain cleanliness and organization of the dining area and service stations.
- Collaborate with kitchen staff to ensure smooth service flow and timely food delivery.
- Identify areas for operational improvement and implement effective solutions.
Required Skills
- Proven experience in a supervisory role within the hospitality or food service industry.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Exceptional customer service orientation.
- Ability to work effectively under pressure in a fast-paced environment.
- Proficiency in restaurant management software (POS systems).
- Sound knowledge of food and beverage operations, hygiene, and safety standards.
- Problem-solving and decision-making capabilities.
Preferred Qualifications
- Bachelor's degree or HND in Hospitality Management, Business Administration, or a related field.
- Certification in Food Safety and Hygiene.
- Experience with menu planning and cost control.
- Fluency in additional local languages (e.g., Yoruba, Igbo, Hausa).
Perks & Benefits
- Competitive monthly salary.
- Comprehensive staff accommodation provided.
- Opportunity for career growth and professional development.
- Dynamic and supportive work environment.
- Access to continuous training programs.
- Meal benefits during shifts.
- Health and wellness initiatives.
How to Apply
Interested and qualified candidates are encouraged to click on the application link below to submit their resume and a cover letter detailing their relevant experience and why they are the ideal candidate for this role. Please ensure your application highlights your leadership skills and passion for the hospitality industry.
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