About Company
Seeking to define the future of digital commerce? Career.zycto offers a dynamic and forward-thinking environment where your expertise in online merchandising can truly flourish. We are a rapidly expanding force in the e-commerce landscape, dedicated to delivering unparalleled shopping experiences through innovation and strategic brand presentation. For an Online Merchandising Specialist, this means a unique opportunity to directly shape our digital storefronts, optimize product visibility, and directly impact customer engagement and sales. Join a team where your creative vision and analytical prowess are not just valued but essential to our collective success. Be part of our journey to connect customers with the products they love.
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Job Description
Career.zycto is on the lookout for a talented and driven Online Merchandising Specialist to join our dynamic e-commerce team in Hillview, Singapore. In this pivotal role, you will be instrumental in curating and optimizing our digital product displays to maximize visibility, engagement, and sales conversions. You will be the mastermind behind our online storefront, ensuring that our customers enjoy a seamless, intuitive, and visually appealing shopping journey from discovery to checkout. This isn’t just about placing products; it’s about understanding consumer behavior, leveraging data analytics, and applying creative strategies to tell compelling product stories.
As an Online Merchandising Specialist, you will work closely with marketing, product management, and sales teams to develop and execute merchandising strategies that align with our brand identity and commercial objectives. You’ll be responsible for the end-to-end management of product listings, including compelling copy, high-quality imagery, and accurate categorization. Your analytical eye will continuously monitor product performance, identify trends, and implement A/B tests to refine our approach. We are looking for someone who thrives in a fast-paced environment, possesses a keen eye for detail, and has a proven track record of driving results through effective online merchandising. If you are passionate about e-commerce, love data-driven decision making, and are eager to make a significant impact on a growing brand, we encourage you to apply and help us elevate our digital presence to new heights.
Key Responsibilities
- Develop, implement, and manage online merchandising strategies to enhance product visibility, customer engagement, and sales conversion rates.
- Oversee the entire product lifecycle on our e-commerce platform, from content creation (product descriptions, images, videos) to categorization and inventory updates.
- Conduct regular competitive analysis and market research to identify trends, opportunities, and best practices in online merchandising.
- Utilize analytics tools to monitor product performance, website traffic, user behavior, and conversion funnels, generating actionable insights.
- Collaborate with marketing teams to support promotional campaigns, product launches, and seasonal events through effective merchandising.
- Perform A/B testing on product placements, content, and promotional banners to optimize user experience and sales performance.
- Ensure all product information is accurate, up-to-date, and consistent across all digital touchpoints.
- Work closely with inventory management to ensure optimal stock levels and communicate product availability effectively online.
- Identify and resolve any issues related to product display, functionality, or content on the e-commerce platform.
Required Skills
- Minimum 3 years of experience in online merchandising, e-commerce, or digital marketing.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).
- Strong analytical skills and experience with web analytics tools (e.g., Google Analytics).
- Excellent copywriting and content creation abilities, with attention to detail.
- Demonstrated understanding of SEO principles for product listings.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong communication and interpersonal skills.
- Proven ability to manage multiple projects and meet deadlines.
Preferred Qualifications
- Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
- Experience with A/B testing and conversion rate optimization (CRO) methodologies.
- Familiarity with graphic design tools (e.g., Adobe Photoshop) for basic image editing.
- Knowledge of UI/UX principles as they apply to e-commerce.
- Experience in the retail or consumer goods industry.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and continuous learning.
- Dynamic and collaborative work environment.
- Employee discounts on company products.
- Modern office located in a vibrant area of Singapore.
- Annual leave and public holidays.
How to Apply
Interested candidates are invited to submit their detailed resume and a cover letter outlining their relevant experience and why they are a great fit for this role. Please click on the application link below to apply for the job.
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