About Company
Kickstart your hospitality journey with Career.zycto, a dynamic firm dedicated to connecting talent with exceptional opportunities across the Tanzanian service sector. We believe in nurturing raw potential and providing a supportive environment where new professionals can thrive. For an entry-level Hospitality Service Assistant, Career.zycto offers a gateway to learn, grow, and make a tangible impact from day one. Join a team where your passion for service is recognized and developed, paving the way for a rewarding career path within the vibrant hospitality industry.
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Job Description
Are you passionate about creating memorable experiences for others? Do you have a positive attitude and a desire to learn and grow within the bustling world of hospitality? Career.zycto is seeking enthusiastic and dedicated individuals to join our team as Hospitality Service Assistants for an exciting entry-level opportunity in Wingwi, Wete. This role is perfect for someone looking to take their first step into a rewarding career in hotels, resorts, or customer-centric environments.
As a Hospitality Service Assistant, you will be a vital part of our operational team, contributing directly to guest satisfaction and the smooth running of daily services. You’ll be involved in a variety of tasks that provide a comprehensive understanding of the hospitality sector, from front-of-house interactions to back-of-house support. This isn’t just a job; it’s a foundational experience designed to equip you with essential skills and knowledge, setting the stage for future advancement within the industry. We are looking for individuals who are eager to embrace challenges, commit to high standards of service, and work collaboratively to ensure every guest feels welcomed and valued. If you possess a can-do attitude, excellent communication skills, and a genuine interest in service, we encourage you to apply. We are committed to fostering an inclusive environment where everyone can thrive and reach their full potential.
Key Responsibilities
- Warmly greet and assist guests with inquiries, directions, and general requests.
- Maintain cleanliness and orderliness in common areas, including lobbies, dining spaces, and event venues.
- Support senior staff in setting up and dismantling event spaces, dining areas, and guest amenities.
- Assist with basic food and beverage service, including serving, clearing, and replenishing.
- Handle guest feedback and escalate complex issues to appropriate management.
- Ensure all service standards are met consistently to uphold guest satisfaction.
- Learn and adhere to all health, safety, and hygiene regulations.
- Collaborate effectively with team members across different departments to ensure seamless operations.
- Perform other duties as assigned to support overall hospitality service excellence.
Required Skills
- Excellent verbal communication skills
- Positive and proactive attitude
- Strong work ethic and reliability
- Ability to work effectively in a team environment
- Eagerness to learn and adapt
- Basic customer service orientation
- Attention to detail
Preferred Qualifications
- High school diploma or equivalent
- Previous experience in a customer-facing role (e.g., retail, volunteering)
- Familiarity with basic Swahili language
- A genuine passion for the hospitality industry
Perks & Benefits
- Comprehensive on-the-job training and mentorship
- Opportunities for career growth and development within the hospitality sector
- Supportive and collaborative team environment
- Meals provided during shifts
- Company uniform
- Exposure to diverse aspects of the hospitality industry
How to Apply
To embark on this exciting journey with Career.zycto, please click on the application link below. Ensure your application includes your resume and a brief cover letter highlighting why you are interested in an entry-level hospitality role and what makes you a great fit for our team. We look forward to reviewing your application!
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