About Company
Dive into the heart of digital defense at Career.zycto, where innovation meets impact. We are a dynamic and forward-thinking organization dedicated to safeguarding digital landscapes for businesses across diverse sectors. For an aspiring Cybersecurity Support Assistant, Career.zycto offers an unparalleled launchpad to build foundational skills, learn from seasoned professionals, and contribute meaningfully from day one. We believe in nurturing talent, providing robust training, and fostering an environment where curiosity and proactive problem-solving are celebrated. Join us and play a vital role in protecting critical data, all while shaping your future in a rapidly evolving industry.
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Job Description
Are you eager to launch your career in the high-stakes world of cybersecurity? Career.zycto is seeking a motivated and detail-oriented Cybersecurity Support Assistant to join our growing team in Fajar, Singapore. This entry-level position is perfect for individuals passionate about technology, eager to learn, and committed to protecting digital assets. As a Cybersecurity Support Assistant, you will be on the front lines, providing essential technical assistance, monitoring security systems, and contributing to the overall resilience of our clients’ digital infrastructures. You’ll gain invaluable hands-on experience, working alongside experienced cybersecurity professionals, and developing critical skills that will set you on a path for long-term success. We are looking for someone with a foundational understanding of IT principles, a keen eye for detail, and an unwavering commitment to maintaining security protocols. If you’re ready to make an immediate impact and grow with a company that values innovation and continuous learning, we encourage you to apply.
Key Responsibilities
- Provide first-line technical support for cybersecurity-related incidents and inquiries, escalating complex issues as needed.
- Monitor security systems, including SIEM, antivirus, and firewalls, for alerts and potential threats.
- Assist in the documentation of security procedures, incident reports, and support requests.
- Perform basic vulnerability scans and assist in patch management activities.
- Support users with security best practices, password resets, and access control issues.
- Participate in security awareness training initiatives for internal staff.
- Collaborate with senior analysts to identify and mitigate potential security risks.
- Assist with regular security audits and compliance checks.
Required Skills
- Foundational understanding of IT networks, operating systems (Windows, Linux), and hardware.
- Basic knowledge of cybersecurity concepts (e.g., malware, phishing, firewalls).
- Strong problem-solving and analytical abilities.
- Excellent communication and interpersonal skills.
- Ability to learn quickly and adapt to new technologies.
- Proficiency in English, both written and verbal.
- High level of attention to detail and organizational skills.
Preferred Qualifications
- Diploma or Nitec in Information Technology, Cybersecurity, Computer Science, or a related field.
- Familiarity with helpdesk or ticketing systems.
- Any relevant IT certifications (e.g., CompTIA IT Fundamentals, A+, Security+).
- Experience with Microsoft Office Suite.
- Basic scripting knowledge (e.g., PowerShell, Python) is a plus.
Perks & Benefits
- Comprehensive health and wellness benefits.
- Opportunities for professional development and industry certifications.
- Mentorship program with experienced cybersecurity professionals.
- Dynamic and collaborative work environment.
- Regular team-building events and social activities.
- Performance-based bonuses.
- Modern office located in a vibrant community with easy access to public transport.
How to Apply
Ready to kickstart your cybersecurity career? Click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and exploring how you can contribute to our team at Career.zycto.
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